Walser Toyota

Tim Chepurnoy is a great sale agent. He was very helpful and delightful to work with. He was willing to asnwer all the questions that we had for the car that we wanted to buy. He approached us with smile a and delightful to work with. He was willing to asnwer all the questions that we had for the car that we wanted to buy. He approached us with smile and welcome us to Walser. He made us feel to come back for Walser and I also strongly recommend all my friends and family to come to Walser especially to work with Tim. Walser is lucky to have Tim and we would like to see more of the sale agent as Tim. He is a great guy and we definitely go back to him for our next car purchase. We had a great experience buying a car with Walser because of Tim. He is the BEST. More

Over priced with more and more service suggested as day progressed. I was from out of town, needed service, and feel that I was taken advantage of. Service people nice but not a high level of confidence th progressed. I was from out of town, needed service, and feel that I was taken advantage of. Service people nice but not a high level of confidence that I was treated fairly. More

Katie was very helpful and very knowledgeable. She has gone beyond what is needed and I am grateful for that. She showed me around and explained how to maintain my new car, Thanks katie! gone beyond what is needed and I am grateful for that. She showed me around and explained how to maintain my new car, Thanks katie! More

My husband and I came in to look at cars and we greeted by Spike. He was very friendly, honest and made our experience of purchasing our new car fun and easy. He continues to be helpful a week later as by Spike. He was very friendly, honest and made our experience of purchasing our new car fun and easy. He continues to be helpful a week later as I have questions and are completing all the little details. We love the car and the service. More

The sales person was friendly and good to work with. The car was in good condition and had all the features I was looking for. car was in good condition and had all the features I was looking for. More

Not having done business with a car dealer in the past (private owner purchases) I really didn't know what to expect when I walked in this morning. Within a few minutes, I was totally at ease...this exper (private owner purchases) I really didn't know what to expect when I walked in this morning. Within a few minutes, I was totally at ease...this experience has shaped my buying experiences for the future! Excellent dealer, excellent Sales Manager and an excellent experience all around. Walser is now MY dealership! More

Overall, my experiance was enjoyable. The staff was very friendly and knowledable. They made sure the truck I was looking at online was still available before I visited the car lot, and they did not try to friendly and knowledable. They made sure the truck I was looking at online was still available before I visited the car lot, and they did not try to push me into any other direction. I will recommend them to other people I know in the market for a new or used car. More

We had only planned on looking at a vehicle but within in 2 hours ended up buying a used car. We had a pleasant experience and Bob was great to work with. We would recommend Walser Toyota to anyone looking 2 hours ended up buying a used car. We had a pleasant experience and Bob was great to work with. We would recommend Walser Toyota to anyone looking for a car. More

Customer Service rating: Nick Ryan was very courteous Customer Service rating: Nick Ryan was very courteous and informative, answering any and all questions I had, and performed well at doing all the th Customer Service rating: Nick Ryan was very courteous and informative, answering any and all questions I had, and performed well at doing all the things you need to do in order to provide a good test drive experience for a customer. Mike Melchoir was extremely helpful in finding me a low financing rate (even lower than my pre-approved financing I had setup before hand). Mike also did a good job of explaining extended warranties available for me for my particular vehicle. Everyone I had met at Walser Toyota in Bloomington was friendly. I have no complaints. Quality of Work rating: I would have rated this as "Great", however the computer systems went down for a lengthy time (an hour or so) which delayed the whole process. Nick was on-top of things though and I was notified immediately when systems were up again. This system issue was also of note when working with Mike as we were concerned about whether the computers were going to stay up during our meeting about financing. Pricing: I did research prior to my car search and found Walser's prices to be very close to Kelley Blue Book in almost all cases for used cars. More

The sales people didn't seem to know the cars in great detail but they were quite friendly. Also, the process took a long time once I decided to purchase the car. Overall, it was a B experience. detail but they were quite friendly. Also, the process took a long time once I decided to purchase the car. Overall, it was a B experience. More