Walser Toyota | Page 282

We paid cash on Dec. 1 for a previously owned vehicle; as of today (Jan. 14), our county treasurer STILL has no title paperwork from Walser Toyota to process license plates for the car. We called Walser toda of today (Jan. 14), our county treasurer STILL has no title paperwork from Walser Toyota to process license plates for the car. We called Walser today and were told out-of-state titles "take longer" (but ours would be in the mail tomorrow). No apology, poor service AND dishonesty; quite the trifecta. More

Bought a new 4Runner with help from Troy Withers and he was extremely helpful, located the color we wanted from another dealer, explained the Walser warranty and made our purchase a great experience, will was extremely helpful, located the color we wanted from another dealer, explained the Walser warranty and made our purchase a great experience, will buy from Walser again!!! More

I bought a car from here and had the worst thing anyone would ever want. They sold me a car with a blown engine. I’m not joking. I took the car to my local mechanic and he said the engine had a ton of meta would ever want. They sold me a car with a blown engine. I’m not joking. I took the car to my local mechanic and he said the engine had a ton of metal in the oil and that I should not drive it. At this time it has been 5 days and only 100 miles driven since I purchased this car. I called multiple managers and even the General manager Greg Davis. This was as high up as I could get. He said that the car was fine when they had it on the lot and found no metal in the oil when they changed it. He then accused me of driving the car too hard on my way home from the dealership. Everyone gave me the cold shoulder at Walser and no one wanted to help me. I wanted to give the car back and they said they could only buy it back at 3000 dollars less than what I payed for so they could flip it and make even more money off of their mistake. NEVER again will I even talk about going here. Please please for my sake, find another dealer. More

I purchased a used car from the sales person Troy Withers last night, i scheduled a test drive online, Troy had several cars waiting with keys in them for the test drive. he gave several options. I bought a last night, i scheduled a test drive online, Troy had several cars waiting with keys in them for the test drive. he gave several options. I bought a used car from this location 15 years ago, it was totaled in an accident last year, and again great customer service. More

I took pre-appointment to install Body side molding and they took 3 hours to install it. After I told service manager that I will be waiting in the lounge, he circled my phone number and told me that he is they took 3 hours to install it. After I told service manager that I will be waiting in the lounge, he circled my phone number and told me that he is going to call me. After 2 hours I went to check the status. There was another guy showed up and told me that as the phone number is circled he thought I left to home so he lined up other vehicles in queue and he told me it will take another 2 hours. I asked him to cancel my order and return my vehicle. He went inside and told me that now he can deliver it in another 30 minutes. There is no respect for customer time at walser toyota service and there is no coordination. More

Best car buying experience ever. Worked with Hannibal who did an excellent job of understanding what we wanted. Found the car we wanted right on their lot - it felt like it was meant to be so we ended up dr did an excellent job of understanding what we wanted. Found the car we wanted right on their lot - it felt like it was meant to be so we ended up driving it home. Very attentive. Not pushy. Enjoyed working with him and appreciated the quality service from general manager Greg as well. Very pleased. Highly recommend. More

I had excellent help in buying my car from Bob Spicher. I had excellent help from Bob Spicher. I enjoyed meeting him and I bought the car I wanted to buy. Thank you Spike.. Again thank you Spike. I had excellent help from Bob Spicher. I enjoyed meeting him and I bought the car I wanted to buy. Thank you Spike.. Again thank you Spike. More

I will never recommend anyone to buy a car from Walser Toyota. During the buying process we were bullied into signing a service contract under the guise we could cancel at anytime. Not true!! The servic Toyota. During the buying process we were bullied into signing a service contract under the guise we could cancel at anytime. Not true!! The service contract added an additional $50 to our monthly payments which we did not want. We had to call and for 2 weeks and demand for our contract to be cancelled. The second issue, we were given two keys for our car when we drove off the lot. We realized one key was not for our car. We had asked to have our second key found/replaced and we were told no way. If we want a second key it will cost us over $400 to have replaced - we didn’t lose the key, they did. I will never buy from there again and I have been sure to tell my family/friends of the horrible experience we have had. More

stereotypical used car sales staff Spent 3 hours waiting for word on financing. Didn't like the terms we were given - and decided to pay cash for the vehicle the following day so we co Spent 3 hours waiting for word on financing. Didn't like the terms we were given - and decided to pay cash for the vehicle the following day so we could eat and get rest. Were told the vehicle would be held for us so we could purchase with a Cashiers check the following morning. Called the following morning to find the car sold. That wasn't the worst of it - the salesman - Frederick D. pulled the most stereotypical used car tactics - and lied about our conversation. We have 2 kids that just turned 16, cash in hand to buy them vehicles and had a horrible experience at Walser. Will never return and happy to bring my business elsewhere. if you're looking to be entertained by stereotypical sales tactics - Walser is your place. More

Easier than we thought it would be We went to the dealer knowing that we had a few financial issues to work through. To our surprise, Tim Dwyer made it easy as could be! We went to the dealer knowing that we had a few financial issues to work through. To our surprise, Tim Dwyer made it easy as could be! More