Walser Toyota

Terrible experience buying a used car from them. It hadn't been detailed well and was dirty. It did not seem they had inspected it at all. I had to bring it in for two appointments to fix a large It hadn't been detailed well and was dirty. It did not seem they had inspected it at all. I had to bring it in for two appointments to fix a large crack in the windshield and a headlight out. A few weeks and less than 500 miles later, it was low on oil so I brought it to Walser Subaru, where they did a complete inspection. They found the tires were close to bald, it had at least 3 other lights out, it had two dirty air filters, and it had an oil leak, which was causing it to lose oil. When I contacted them, I was passed around to 3 different managers, none of whom wanted to just admit they made a big mistake by not looking it over and fix those things. They tried telling me that lights had gone out after I had it, etc. Really poor follow up. I will never go to Walser Toyota again. More

Yesterday my wife and I drove an hour to look at a 2020 Toyota Tundra, the salesman couldn’t find the key??? After an hour we attempted to look at another one but apparently that wasn’t ready to show??? Af Toyota Tundra, the salesman couldn’t find the key??? After an hour we attempted to look at another one but apparently that wasn’t ready to show??? After 2 hours we finally got fed-up at the unprofessional treatment (especially since we were shopping for a Toyota Truck in the 40-50k range) We ended up going to Rudy Luther’s Toyota and “What a Difference” We now have a beautiful 2019 Toyota Tundra and they treated us 100% Better!!! Never again- will re-post this review on Facebook Marketplace!!! Stay away from here!! More

this place sucks xxx got a car from them and have issues with the backup camera and told them 3 times to fix it but they kept pushing us away not looking into it and now the backup camera is dead again and with the backup camera and told them 3 times to fix it but they kept pushing us away not looking into it and now the backup camera is dead again and they don't want to do xxxx with it. they didn't even try to open up the dash to see if its anything wrong with the wiring, they only see on their end that it's working while test driving and call it done. I don't recommend going here. More

Frustrating mobile appointment booking experience. In fact, it was not possible to complete appointment booking via my iPhone. This is a huge flaw in otherwise decent dealership operation. If you t In fact, it was not possible to complete appointment booking via my iPhone. This is a huge flaw in otherwise decent dealership operation. If you think mobile is not important you are behind times. More

9 am, 20 staff sitting around. Asked to see specific vehicles but none were on the lot, even the ones they mentioned to consider. We feel like we were blown off. When we drove the Asked to see specific vehicles but none were on the lot, even the ones they mentioned to consider. We feel like we were blown off. When we drove the lot to see what was around, we found one and went in to ask about it. Was a good 5 minutes before we were helped and NO other customers were on the sales floor. We were pretty specific on what we were looking for. We even asked to go out to take a look at a vehicle the salesperson showed us on the website, but he then backed off and said it wasn’t on the lot. Total waste of time. They told us to look online at the website first and come back. Uh, we DID. These sales people just had ZERO idea what they actually had to sell. Or else just bait and switch to get you through the door. Do not go here. More

Worked with Lexi Tead to secure a Rav-4. Appreciated the transaction and Lexi was professional, courteous, and I did not feel pressured. Have sold cars and have been talking to many differe Appreciated the transaction and Lexi was professional, courteous, and I did not feel pressured. Have sold cars and have been talking to many different dealers and sales people this month and this was the best experience. More