Walser Toyota

On a Saturday afternoon in early November the dealership was busy but not crazy. I chose Walser because a friend had purchased her vehicle there and had a good experience. No haggling and no bait and swit was busy but not crazy. I chose Walser because a friend had purchased her vehicle there and had a good experience. No haggling and no bait and switch tactics. Sales associate Spike Spicher approached us and asked if we needed anything. I told him my long list of wants and needs and we test drove a couple cars that fit the bill. I found just the right one and he walked me through the buying process. It was a long process but he kept us engaged with stories of his family and was quite personable. He called a couple days later to see if I was happy with my purchase and to follow through on a couple after market items I had purchased. Overall a very good experience. Go see Spike! More

Spike was great to work with. He was friendly and helpful. He made the whole process easier. I appreciated the no negotiating. I just want the best price without having to deal with making offers. helpful. He made the whole process easier. I appreciated the no negotiating. I just want the best price without having to deal with making offers. Spike took the time to help me get to know my new car which is quite a bit different than the cars I have driven being its a Prius and works differently. I was offered water and my little girl was given hot cocoa and I am sorry I was not offered any food from a cooler as some people were but it is a holiday and we all wanted to get home. More

We really enjoyed working with Bob, "Spike". He was very patient and understanding with helping us make our decision to find the perfect car. He was very attentive to our needs and took care of He was very patient and understanding with helping us make our decision to find the perfect car. He was very attentive to our needs and took care of us in a timely manner. Every person we interacted with at the dealership was very friendly and courteous. Walser has set the bar very high with their excellent customer service that keeps them a step above other dealerships. More

My husband and I purchased our last used Toyota Camry in 2011 from Walser Toyota and Bob ("Spike") had helped us with that purchase as well. When my husband died and our car was totaled, Spike was the first 2011 from Walser Toyota and Bob ("Spike") had helped us with that purchase as well. When my husband died and our car was totaled, Spike was the first person I thought of to look for a replacement vehicle. Walser has a great selection of cars to choose from and the website was very helpful in choosing the top cars I wanted to look at. Spike did a great job of explaining everything to me and helping me maneuver through the decisions on purchase of the warranty and other add ons that I decided to purchase for the 2011 Toyota Camry. Spike's friendliness and caring personality made the whole purchase experience very pleasant. Thank you, Spike! More

Bought my 2014 Scion Xd from this dealer and serviced my 2005 Xa in their shop. Customer parking was limited in the small lot by the door. this combined with the shop entrance being so close made for a some 2005 Xa in their shop. Customer parking was limited in the small lot by the door. this combined with the shop entrance being so close made for a some difficulty. Once inside things are a lot better. There is ample seating and TVs if you need to need to wait. "kids room" was separated from main waiting room with a glass wall so parents can easily keep an eye on their kids. Sales area is made up of "open cubes" making it a little tight if a couple want to talk to a sales person. Bob "Spike" Spicher was our salesman. This guy is quite a character, in a good way, and did a wonderful job making the sale while exchanging verbal jabs with his cube mate. With Pure Pricing there was no negotiation, Service in the shop was great and what you should expect when servicing your auto at the dealer. Shuttle service was a nice extra. Driver, Jeff I think, was talkative and courteous. If you buy from this dealer, meet Spike and you're feeling hungry he's the kind of salesman who will share a cheese stick with you. Cheers Spike More

My experience at Wasler Toyota was friendly, easy, and smooth. Bob "spike" Spicher made things easy and straight forward. The car I purchased was priced competively and I got a fair price on my trade in. smooth. Bob "spike" Spicher made things easy and straight forward. The car I purchased was priced competively and I got a fair price on my trade in. More

Although the trade-in was a lengthy process, I was very happy with the end result. Bob was very helpful and generous - I even went home with some Toyota gear to supplement my first Toyota. :) happy with the end result. Bob was very helpful and generous - I even went home with some Toyota gear to supplement my first Toyota. :) More

We had been looking for a Sienna minivan for quite a while and went to Walser after looking at other locations. Spike worked with us the entire time we were there to find the vehicle we wanted at a grea while and went to Walser after looking at other locations. Spike worked with us the entire time we were there to find the vehicle we wanted at a great price (and zero % financing) , trade-in our older Sienna, and go through the financing and paperwork to drive away in the new Sienna. The customer service was excellent. More

I went to walser toyota for a specific car they had listed on the internet, it was there at the price listed. Bob Spicher (salesman) assisted me, he was fast, listened to what I wanted, did not waste listed on the internet, it was there at the price listed. Bob Spicher (salesman) assisted me, he was fast, listened to what I wanted, did not waste my time. The test ride, info on the car paperwork all as stated, we were out the door with a new car in a short time frame. We appreciate Bob's up-front manner and his friendliness. More

I recently bought my RAV4 from Walser Toyota. They had a very large selection of used vehicles, many of which were within my price range. Bob Spicher met us in the lot and helped us drive a couple of diffe very large selection of used vehicles, many of which were within my price range. Bob Spicher met us in the lot and helped us drive a couple of different cars. He even took it upon himself to drive us home (and my father back to the dealership) when my dad locked himself out of his car! It was quite an ordeal, but Bob was very kind and helpful through all of it. (He has also been helpful post-purchase with any questions). We came back the next day to purchase the car, and while Bob was not working we worked with Sierra who was also very helpful in getting everything worked out. There ended up being a mix-up with the car that I purchased, but the managers handled it extremely professionally and offered to meet up with me to get everything straightened out. They bought me a tank of gas and were very apologetic for the mistake - it took no effort on my part which was greatly appreciated. More