Walser Toyota

My sales associate provided an excellent service and customer satisfaction in purchasing my 2024 Toyota Tundra truck. customer satisfaction in purchasing my 2024 Toyota Tundra truck. More

Efficient, timely, professional. Scheduling was easy. Although I have been getting a call the same day to schedule service. Scheduling was easy. Although I have been getting a call the same day to schedule service. More

Very professional. The person that talked to me was very good. Walser is now my preferred dealership. The person that talked to me was very good. Walser is now my preferred dealership. More

Really a lot better service than my previous experience there. Will go back to this dealership. there. Will go back to this dealership. More

Walser has serviced all my cars since 2007 and has always had great service the staff are knowledgeable and very courteous. The appoints are easy to make and service is fast. I will buy my next car from Wals had great service the staff are knowledgeable and very courteous. The appoints are easy to make and service is fast. I will buy my next car from Walser because of the commitment to good service. More

Excellent reception and customer service gets the work done on time Would recommend this dealer to others done on time Would recommend this dealer to others More

Communication this time around wasn't ideal. I had to contact and call them to get an update at one point. And I did not get the price estimation of the additional services recommended but I did I had to contact and call them to get an update at one point. And I did not get the price estimation of the additional services recommended but I did say to go ahead with them anyway. More

We did not receive a second key fob with our purchase. We were told we had to contact Toyota to get a case number. We did this and made the appointment for that key fob that I was told would arrive Monday We were told we had to contact Toyota to get a case number. We did this and made the appointment for that key fob that I was told would arrive Monday. The part was not there and after one hour had to reschedule for Wednesday. Initially I was told by the service center that I would have to pay for the second fob but then the service manager relented and chose to cover the cost. More

Quick, friendly, easy, quick, friendly, easy, fast fast fast fast fast fast fast and freindly. fast fast fast fast fast and freindly. More

your shop has really changed - service writers quote you a price for future work, then you go in and they don't guarantee that price. Also, why do i have to always go in and try to find the service writer t a price for future work, then you go in and they don't guarantee that price. Also, why do i have to always go in and try to find the service writer to check on the status of my car/ i make an appointment, and i am told that a simple wheel alignment is going to take about two hours - probably because they are running behind. I WOULD RATHER WAIT AT HOME then to sit at a dealership that long. And the last two times i never received a video of my inspection. ALSO, i don't feel like the mechanics are doing the 12 point inspection. the previous service writers would write everything down that was checked so i knew it was done.....you ARE CUTTING CORNERS and the quality is going down. i was also quoted $550 to change out a flex pipe because the mechanic told them it would take that long. i was quoted $250 by two others shops and they said not to pay anymore than that as it should only take and hour and a half. i would have gone there but their welder was not working right. i brought my car in to another shop and had it changed in 1 1/2 hrs and cost half the price you quoted. seriously thinking of buying a HONDA next time. More