Walser Toyota

This was my first time at Walser Toyota in Bloomington. It was also my first time leasing a car. I am a recent college graduate and going into this process I knew little to nothing about leasing or buying It was also my first time leasing a car. I am a recent college graduate and going into this process I knew little to nothing about leasing or buying a new vehicle. The employees here were extremely helpful and informative. Everyone was so professional and friendly it made me feel like I picked the right place to do business. I am thrilled with my new car and my overall experience with Walser Toyota. I would recommend it to anyone! More

Walser Toyota is a great service organization. Walser did a great job fixing the recalls on both of my 2009 Camry XLEs and they are running in tip top shape. More importantly, I recently had a challengi did a great job fixing the recalls on both of my 2009 Camry XLEs and they are running in tip top shape. More importantly, I recently had a challenging issue with my tires and they stepped up again with a fast diagnosis and amazing resolution to the problem. Their resolution to my tire problem was well above and beyond anything I could possibly suggest. A special thanks to Charlie Swenson, Kirsten Nelson, Glenn Sloggy, Jay Gilchrist and Kyle Maas. Charlie, you and your team are top notch and I highly recommend Walser Toyota to anyone interested in a great car with fantastic service to back it up. More

Our experience at Walser Toyota, in particular, with our sales person Josh Becerra, was excellent all around. We could not be more thrilled about our new purchase! Thank you for making the process an enjo sales person Josh Becerra, was excellent all around. We could not be more thrilled about our new purchase! Thank you for making the process an enjoyable one! No hassle, no negotiations, no hidden agenda. :) More

This is our second car purchased through Walser Toyota. The first was back in 2005 and now in 2010 we purchased a 2011 Camry Hybrid. Both times the trade-in experience could not have been better. Josh is The first was back in 2005 and now in 2010 we purchased a 2011 Camry Hybrid. Both times the trade-in experience could not have been better. Josh is an outstanding sales person. Friendly, professional and he listens to his customers. His manager and the finance manager also are first rate. No hassles, straight-forward. We did a pre-paid 3-yr lease as we are trying out a hybrid for the first time and did not want to own until we checked it out. Also, much will change over the next 3 years and we are looking forward to the introduction of plug-in hybrid vehicles. A hybrid RAV-4 is on our wish list. Could use the extra hauling space for the grandkids and their hockey/baseball gear, but we don't need a big SUV. Once the sale is over with, lets face it we spend most of our time interfacing with the Service Department. If that experience is bad the whole thing goes south. Walser Toyota's service personnel have been at the top of their game. We've had five years of great service, but then all our former car ever needed was the regular service and a set of new tires. The quality of that car was the best we've ever had. The new Camry Hybrid appears to be even better. Tighter fit and finish, little to no road noise, more leg room, great XM radio/CD system and most important - great gas mileage. 39.1 MPG on the first tank. Plus we enjoy the Walser Rewards program - car washes, free oil changes, etc. Great job everyone! More

I have worked in the car business for 5 years prior to my shopping experience. Walser Toyota was one of the few places I had stopped in my jsearch. After being in the business I was expecting the worse but shopping experience. Walser Toyota was one of the few places I had stopped in my jsearch. After being in the business I was expecting the worse but I was shocked by the warm greeting Ryan and John had given me as soon as I walked in the door. Never once was never hassled or pressured at any point. I was a very picky customer and it took me a number of visits before I finally settled on my amazing highlander. I know Ryan and John notgh went thru countless hours trying to find the vehicle I would love and I thank them both for taking the time. Larry was my finance manager and I have never met someone on finance like him. After telling him I had a 2 year old and wanted to feel safe and taken care of he guided me down the right path. Once again I was never pressured or pushed into anything. Purchasing my vehicle from Walser Toyota was the best experience I have ever had in the car business, like I said I have worked on the industry and seen it all. I will continue to purchase my future vehicles from the boys at walser Toyota. I I would hope that whoever takes the time to read theses reviews will know when they have amazing employees and good on to them as long as they can. John Mauer, Ryan Reddin, and Larry Corbin thank you all so much for everything I will be back and send many people your wat. You all deserve a huge a raise for being honest and trusting employees!! More

Kevin has great work ethic to his work, and he was the only one who stood outside the office under 95 degree heat in the afternoon and greeted to us when we arrived with smile. His professional customer s only one who stood outside the office under 95 degree heat in the afternoon and greeted to us when we arrived with smile. His professional customer service made us believe that Walser Toyota was our choice to purthase or lease the car. We will refer Walser to our friends in the future for the great experience last week! More

I came to the dealership for the first time looking at some used cars and for information about leasing options. Upon walking around and looking at some cars, I was approached by John. He was really frien some used cars and for information about leasing options. Upon walking around and looking at some cars, I was approached by John. He was really friendly and asking what I was looking for and what he could help with. I told him I was interested in possibly leasing and what cars I was interested in. He set up a game plan for me right away; test driving and then looking at the numbers. He was really knowledgeable about the cars and didn't make me feel like any of my questions were stupid. The whole time I was with John, the interaction between us and the other sales people was wonderful. Everyone was smiling, joking, and very friendly (not what I expected to find at a dealership; expected it to be very "business-like" and serious). When it came time to look at the numbers, I felt really at ease. John gave me time to look over the paperwork and to see if leasing a car was something I could manage in my budget. I NEVER felt pushed or pressured to buy that day or made to feel like I was just a "sale". When it came time to finalize the paperwork John let me know that he was going to pass me off to Dave, and that while I was doing that he would get my car ready. I never felt like I was being "passed off" to someone else. Working with Dave felt like anything but being "passed off". I received the same friendly attitude as I had with John. Dave made sure to explain everything carefully to me and in a way that I could understand. He made me feel comfortable to ask questions and even provided feedback from his own personal experiences. When it came time to go and get the keys to my car, I really liked that everyone was so happy and excited, saying "congratulations!". It made me feel like they were really happy and shared in my excitement. I am so happy with the service I received that I would tell anyone and everyone to go to Walser Toyota. I couldn't be more happy with my experience and I will be sure to come back and do business again! More

I had a great experience at Walser Toyota. Worked with Michael Parr who provided exemplary service. Had driven 90 miles to visit the dealership to look at a car I saw on their website. Unfortunately, th Michael Parr who provided exemplary service. Had driven 90 miles to visit the dealership to look at a car I saw on their website. Unfortunately, this particular vehicle didn't work out for me, but Mike spent close to 3 hours with me showing other vehicles and answering many questions on my part. He is very knowledgable about Toyota vehicles and has a very pleasant and outgoing personality. When I saw another vehicle on the website two days later I gave Mike a call. This car was a lease return and had just arrived at the dealership. He described the vehicle to me over the phone and had it reconditioned quickly so that by the time I drove to the dealership (1.5 hour drive), the car was looking good. The dealership was closing by the time I arrived but Mike stayed around and made sure all my needs were addressed. I decided to purchase this vehicle and Mike quickly arranged for this process to continue despite the late hour. After the sale, he called to make sure the car was still working out for me and offered his continued support. I would definetely recommend Mike to anyone looking for a new or used Toyota and also would recommend Walser Toyota as a dealership. You know exactly how much you are going to pay for the car up front as they are a one price dealership. Everyone in the facility was very friendly and service oriented. There was never any pressure applied in any shape or form. I am very happy that I drove 90 miles to this dealership. They stock many vehicles and you are bound to find one to your liking!! More

To Whom it may concern, I just recently leased a 2011 To Whom it may concern, I just recently leased a 2011 Toyota Camry, and had the most rewarding experience during the process. Scott, John, and Adam To Whom it may concern, I just recently leased a 2011 Toyota Camry, and had the most rewarding experience during the process. Scott, John, and Adam went above and beyond my expectations. John was very informative, patient, and understanding when it came down to all my questions regarding my purchase. John showed me many different choices, and options that fit my needs and wants. John took his time explaining, and making sure that everything was understood. I never felt rushed, or that I was wasting anyones time. I also was thrown back on how professional, but yet friendly John was during the whole process. John clearly made me feel like my thoughts, concerns, and wants were his priority .. not the actual sale for him. Scott was very friendly, and informative. Scott offered his assistance, and also informed me that he would always be available for any questions or concerns that I had currently or anytime in the future. Scott made sure that before leaving, all my questions or concerns had been answered. Which they had. My final process was with Adam. Adam relieved all the stress I had regarding all the paperwork. Adam clearly informed me of every detail, and every question was answered that I had. The final process was filled with laughter and excitement. Throughout my whole experience, these three guys not only made my experience.. but also put a whole new perspective on car shopping. The great thing about Walser Toyota was that the whole team treated me as I was their friend, not just some buyer. I will highly recommend this dealer to everyone I know. Sincerly, Kristi Klipstein More

The staff was very friendly and welcoming. you can tell The staff was very friendly and welcoming. you can tell that they care more about the buyer than selling a car. John in particular was very friendly The staff was very friendly and welcoming. you can tell that they care more about the buyer than selling a car. John in particular was very friendly and smiling a lot. he communicated very well with us we had a great experience buying a car at Walser Toyota More