Walser Toyota

Like my son said we went for an oil change and left with a new car! We were wondering about our end of lease options for our Toyota that was also from Walser and can honestly say the transition was painles a new car! We were wondering about our end of lease options for our Toyota that was also from Walser and can honestly say the transition was painless. Brian was very helpful and put up with our many test drives. When our scheduled changed he even came in during his day off and we appreciated it very much. Zack helped us wrap up our lease and Tom kept the boring paperwork hopping along. We only mentioned a few we dealt with but overall a professional group of people and left with a great car at a great price. More

I left the dealership in my newly purchased vehicles satisfied with my whole buying experience and the way I was treated by all people involved with my sale. I never felt worried they were trying to hi satisfied with my whole buying experience and the way I was treated by all people involved with my sale. I never felt worried they were trying to hide anything. I would recommend anyone to go visit Walser for future business. More

Tiffany was great to work with. She was extremely friendly and available either in person or by phone. Josh, her manager was also very helpful. I felt like the finance department became short/upset w friendly and available either in person or by phone. Josh, her manager was also very helpful. I felt like the finance department became short/upset with me when they found out I decided to finance through an outside source. The tire light was on when I test drove the vehicle. The car tire pressure has been checked 3 times so far and the problem still is not resolved. More

Everyone was very friendly and I took the car to my personal mechanic and he said that it was in excellent shape and I should have no concerns about buying the car. I appreciated that the carfax was p personal mechanic and he said that it was in excellent shape and I should have no concerns about buying the car. I appreciated that the carfax was provided. Also, I appreciated being able to start my car search at home using the internet so I could narrow down my search before I ever went to look at vehicles. More

Service was great, with helpful information and no pressure to buy. The vehicle I puchased they made look 'brand-new' despite the winter weather. Great follow-up from dealership staff in ensuring I'm pressure to buy. The vehicle I puchased they made look 'brand-new' despite the winter weather. Great follow-up from dealership staff in ensuring I'm pleased with my purchase! The only thing that could be improved is ensuring ALL staff know how to drive manual 5-speeds - the first salesman who assisted who would have accompanied on the test drive was not familiar with this manual transmission. More

Joel was FANTASTIC to deal with--he made our buying experience painless, even enjoyable. He was patient with us, very knowledgeable about his products and a careful listener. In short, he made car bu experience painless, even enjoyable. He was patient with us, very knowledgeable about his products and a careful listener. In short, he made car buing a pleasure. The other Walser staff were also very helpful and friendly during our visit as well--We would highly recommend Joel and Walser Toyota in Bloomington to all our friends and family! More

I've been a Toyota owner for the past 4 years (Prius, I've been a Toyota owner for the past 4 years (Prius, then hybrid Camry) and was looking for a dealership that could help me downsize my needs. Not I've been a Toyota owner for the past 4 years (Prius, then hybrid Camry) and was looking for a dealership that could help me downsize my needs. Not only did they help me, but Brian was very candid, professional and honest. He definitely earned my business. Thanks, Brian, and the Walser team. Got a good deal, free weekly car wash, free oil changes for first 25,000 miles and more. More

This was our first visit to Walser and we will be back - Darren was someone we felt very comfortable with from the moment he introduced himself. We have never own a Toyota and he answered every question wit Darren was someone we felt very comfortable with from the moment he introduced himself. We have never own a Toyota and he answered every question with much knowledge. Thank you for making buying our first Toyota very enjoyable and stress free. Our only downfall about Walser would be the carwash/oil change package as we don't live in the metro area, possible offer another incentive that is attractive to non metro people ~ maybe dollars in the parts store? More

I would highly recommend this dealership. The are very professional and will go the extra mile to get things done for their customers. What a Class Act!!! We have never had such a wonderful experience p professional and will go the extra mile to get things done for their customers. What a Class Act!!! We have never had such a wonderful experience purchasing a vehicle. Highly recommend Walser Toyota. More

Horrible service. Had to bring car in for a very loud noise coming from wheel well. They finally fixed it, after missing it the first two times. When it came time to pay, my credit card unexpected was noise coming from wheel well. They finally fixed it, after missing it the first two times. When it came time to pay, my credit card unexpected was rejected and I had no checkbook. They demanded cash on the spot, which I didn't have and had to get home to meet my child after school. Management showed zero sympathy or understanding and was downright rude. They know who I am, they know where I live, they took my license, they know where to find me. So why not just be willing to wait a day, when payment would be more convenient. Never going there again, and will actively steer fellow Toyota owners away from them. Awful service, with no sense of perspective. More