Walser Toyota

Toyota is no longer a reliable car company. I will not purchase another Toyota when I next purchase a new car. I was quoted $95 for the service on the phone no matter how long it took but at th I will not purchase another Toyota when I next purchase a new car. I was quoted $95 for the service on the phone no matter how long it took but at the dealership they made me pay $117 and tried to add on more costs even though I was given the flat $95 quote when scheduling. Then I explained the situation and told them the steps I already took to try to resolve it. They only did what I already did and told me there was nothing else they could do to fix it. If they couldn’t do anything else then they shouldn’t have charged me for what I already did. They should have told me they couldn’t fix it right away. More

Michael Benson did a great job. should be promoted and given a big fat raise. should be promoted and given a big fat raise. More

Very fast and efficient service. After I paid, I was told to go out the far door to find my car. It was cold, windy and raining - and I’m on a cane - but couldn’t find my car. A youn After I paid, I was told to go out the far door to find my car. It was cold, windy and raining - and I’m on a cane - but couldn’t find my car. A young man came by and asked me what kind of car I had. He asked for my keys and told me to wait by the door. He came back in about 5 minutes and told me my car was INSIDE! I saw another couple wandering around the parking lot. They finally came inside too. There must be a better system for finding your car - rain or shine! More

My Service Was Friendly and efficient. ALL my questions were answered. I was shuttled home and picked up when my vehicle was ready.. Always Great Service ALL my questions were answered. I was shuttled home and picked up when my vehicle was ready.. Always Great Service More

Repair came in under estimate. Was able to wait at dealerships and work with WiFi. All around a good experience. Was able to wait at dealerships and work with WiFi. All around a good experience. More

Salesperson worked within what ownership required. No negotiation and lots of junk fees at time of paperwork that salesperson is forced to defend. Very nice show room, good representative with knowled No negotiation and lots of junk fees at time of paperwork that salesperson is forced to defend. Very nice show room, good representative with knowledge. I have had better and worse purchases of automobiles. That is the reason for average rating which is for the dealership. If someone wanted a Toyota I would suggest Tom as a knowledgeable representative. More

Excellent service , very accommodating to combine service and warranty repair. Also appreciate the ability to get transportation home and back. and warranty repair. Also appreciate the ability to get transportation home and back. More

Each of my trips to the Walser service department is always a disappointment. I always go in for simple work whether it be an oil change, or a tire rotation. At a minimum it takes two hours sometimes l always a disappointment. I always go in for simple work whether it be an oil change, or a tire rotation. At a minimum it takes two hours sometimes longer; which is not acceptable. Once I'm done with the service package that I purchased, I will be seeking service elsewhere—that is more efficient. I checked in with one person named Tyler and he was never to be seen or heard from again. At previous visits I always received a car wash, which I greatly appreciated, that did not happen at my last visit, which was disappointing. More

Anthony was the one who helped us with our truck. Very professional and knowledgeable with his field. We're very happy with our purchase. Very professional and knowledgeable with his field. We're very happy with our purchase. More

Emily made everything possible . Without her, the experience would have been dreadful . Due to Emily, every thing went well Without her, the experience would have been dreadful . Due to Emily, every thing went well More