Walser Toyota

Gio I believe is the name of the young man who shepherded me through this visit and he did a fine job of making me feel comfortable and well served. me through this visit and he did a fine job of making me feel comfortable and well served. More

Brandon was amazing to work with. He helped me find the right vehicle for me and my family, supported me through deciding what additional accessories or coverage that was best. Anothe He helped me find the right vehicle for me and my family, supported me through deciding what additional accessories or coverage that was best. Another great overall buying experience with Walser Toyota (our third). More

Scheduled recall service 2 weeks in advance and had to come back at a later date because they did not have the part in house. At my rescheduled appointment, technician left a tool in my vehicle, had to co come back at a later date because they did not have the part in house. At my rescheduled appointment, technician left a tool in my vehicle, had to coordinate it's return. This took 4 trips to the dealer when it should have been 1. Recall notice said it would fix AM radio reception, it did not. I specifically asked to have radio reception fixed when I made the appointment, it was not. More

I am very satisfied with the technician, David, in the Service Department and VERY MUCH SATISFIED WITH MY DEALING WITH KEVIN DAHN in Sales !! Service Department and VERY MUCH SATISFIED WITH MY DEALING WITH KEVIN DAHN in Sales !! More

Very busy, very loud waiting room. Bombarded with texts from 4 different numbers, plus email. I just wanted my brakes replaced. Bombarded with texts from 4 different numbers, plus email. I just wanted my brakes replaced. More

After bringing my 2015 van in for service I was approached and asked to sell it to Walser. I received an offer but told Walser I was waiting on a duplicate title. The van sat with Walser and when I approached and asked to sell it to Walser. I received an offer but told Walser I was waiting on a duplicate title. The van sat with Walser and when I went back to close the deal they dropped the price $2,000. I have purchased at least 3 vehicles from Walser over the years. After this I will not be back. More

The Bill was $1000 more than we were quoted. The service associate was kind however the manager was very rude and unprofessional. Will not be a returning customer of Walser Toyota The service associate was kind however the manager was very rude and unprofessional. Will not be a returning customer of Walser Toyota More

It is very hard to reach service dept by phone. Much harder than other auto shops nearby. On-site service is good Much harder than other auto shops nearby. On-site service is good More

Always Horrible service at this location. I was told my car was dropped off and that the parts had arrived. They said they would call me in three hours and never did. When I called back, they I was told my car was dropped off and that the parts had arrived. They said they would call me in three hours and never did. When I called back, they told me the parts were never even there and my car was sitting there for nothing. And on top of that, they now say that the part for my brand-new car cannot be obtained because Toyota supposedly doesn’t provide it. Unbelievable and completely unacceptable. More

Christine did a fantastic job with us producing a very quick and easy buying experience! quick and easy buying experience! More