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Walser Toyota

Bloomington, MN

Overview
Reviews
Vehicles
4.2
4,098 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 4,098 reviews

November 25, 2025

Megan from service called me to set up a time to see my vehicle. She did everything she said she would! Every interaction I have had with this place has been incredible. I’ll never go anywhere else. More

by sara123jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan.
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Nov 25, 2025 -

Walser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Walser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

November 25, 2025

the service took less time than we were told when we checked in, which was appreciated. More

by jp0070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unsure
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Nov 25, 2025 -

Walser Toyota responded

Thank you for choosing Walser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 24, 2025

Yes it’s very good experience people so I like the service it’s good so ita nice I keep You guys so I let you now you are did good I hope you all have a good staff More

by abdirahmanjama293
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees they are good
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Nov 24, 2025 -

Walser Toyota responded

Thanks for sharing your thoughts about your experience with Walser Toyota. We appreciate your business and hope to see you again soon!

November 24, 2025

I purchased a vehicle from this dealership. After six months, I returned for an oil change, and the technicians informed me that the brakes had failed the recommended safety test. This means th More

by contamohamed
Service Communication
Recommend Dealer
No
Employees Worked With
Drake
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Nov 24, 2025 -

Walser Toyota responded

Hi there, Thank you for taking the time to share this, and I’m truly sorry for the frustration and concern this situation has caused. Your brakes should never feel like a surprise, and you deserve clear communication, accurate information, and support — especially so soon after purchasing your vehicle. This is not the level of care we aim to deliver, and I’d like to learn more about what happened so we can review the inspection, understand where the breakdown occurred, and make sure we address this the right way. If you’re willing, please reach out directly to Brian Rutscher at 952-256-2041 (call or text). He will personally look into this with you and work toward a resolution. We appreciate you bringing this to our attention, and we’d like the opportunity to make it right. — Walser Toyota

November 21, 2025

Tyler at the service desk was excellent. This was a recall issue and someone else scheduled the appointment. There was a potential of a problem, but Tyler took care of things without an issu More

by pwaytz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Nov 21, 2025 -

Walser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Walser Toyota.

November 21, 2025

We had a great experience with no hassles! Best car buying experience I’ve ever had. More

by noska003
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nnadozie Emelike
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Nov 21, 2025 -

Walser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Walser Toyota!

November 20, 2025

Wait time of 3 hours for an oil change and swap out of summer tires was too long. More

by tom.thompson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richy
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Nov 24, 2025 -

Walser Toyota responded

Hi Tom, Thank you for sharing this feedback with us. A three-hour wait for an oil change and a seasonal tire swap is far longer than what we aim for, and I’m sorry for the inconvenience this caused. You deserve a clear timeline and an efficient visit every time you’re here. I’d appreciate the chance to look into what happened during your appointment so we can address it with the team and prevent this from happening again. If you’re open to it, please reach out directly to Dylan at 612-867-3925 (call or text). He’ll personally review your visit and work to improve your experience moving forward. Thank you again for bringing this to our attention. — Walser Toyota

November 20, 2025

Stars for nice people, & a Lyft ride to pick up my car. But I’m very frustrated. With my free 10k service on my new car it got a nail in a tire & was flat by the time I got home & wouldn’t hold air. Had it More

by judywoellner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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Nov 24, 2025 -

Walser Toyota responded

Hi Judy, Thank you for sharing your experience with us. I’m glad to hear our team treated you well and the Lyft pickup was helpful, but I’m truly sorry for the frustration surrounding the flat tire on your new Prius. Having a tire fail right after your service visit — and then needing to tow the vehicle back — is incredibly inconvenient, and you deserved clearer communication and a more supportive experience in that moment. Even though road hazards aren’t covered under Toyota’s maintenance plan, your situation absolutely should have been handled with more care and explanation. I’d really appreciate the opportunity to review the details with you so we can make sure everything was handled properly and see what options we may have to help. Please feel free to reach out directly to Brian Rutscher at 952-256-2041 (call or text). He will personally look into this with you. Thank you again for bringing this to our attention. — Walser Toyota

November 20, 2025

The staff is alway friendly and helpful. The waiting room is very clean and comfortable More

by BARBYCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 24, 2025 -

Walser Toyota responded

Hi Barby, Thank you so much for the kind words! We’re glad to hear our staff made you feel welcomed and supported, and that you found the waiting area clean and comfortable. We work hard to provide a great environment for our guests, and it means a lot to know it made a difference for you. We appreciate you choosing Walser Toyota and look forward to seeing you again! Team Walser Toyota

November 20, 2025

I like the new waiting area! Knowledgeable service people made me feel welcome. I’ll be back. More

by bradslandscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t remember her name.
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Nov 24, 2025 -

Walser Toyota responded

Hi Brad, Thank you for the great review! We’re glad to hear you enjoyed the new waiting area and felt welcomed by our service team. It’s wonderful to know their knowledge and friendliness made a difference in your visit. We appreciate you choosing Walser Toyota, and we look forward to seeing you again! Team Walser Toyota

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