Walser Toyota

Brandon and Josh were helpful in determining which model of Tacoma we need. Brandon stayed late to finish the transaction on Saturday. The process was seamless. Thank you! of Tacoma we need. Brandon stayed late to finish the transaction on Saturday. The process was seamless. Thank you! More

They did not offer a loaner car for a repair costing thousands of dollars. They also did not put the vehicle back together. The glove box was disassembled and in the passenger seat when I picked up the thousands of dollars. They also did not put the vehicle back together. The glove box was disassembled and in the passenger seat when I picked up the car. More

Matt was friendly and pleasant to work with but the process and communication could have been better. Very slow. I felt like I had to keep checking in cause a car that said it would be ready within t process and communication could have been better. Very slow. I felt like I had to keep checking in cause a car that said it would be ready within the week never ended up being available then a car that was coming in from other dealership I was told it was on its way... over 3 weeks later it arrived... just kinda frustrating More

Walser Toyota was incredibly helpful. Our vehicle had a recall issue with a national backorder, and they provided us with a rental free of charge. Our vehicle had a recall issue with a national backorder, and they provided us with a rental free of charge. More

Easy to work with, quick response, Brendan make everything go smoothly. Overall, everyone was top notch. everything go smoothly. Overall, everyone was top notch. More

First time here, easy to work with and good service. Didn't take nearly as long as I was quoted for time, which was great, but I was shocked when I got there of how long they said it would take for the Didn't take nearly as long as I was quoted for time, which was great, but I was shocked when I got there of how long they said it would take for the vehicles first service. More

Easy to work with, responsive, comfortable for first time car buyer. Adaptive as things chsnged car buyer. Adaptive as things chsnged More

Walser staff are always friendly and helpful. Waiting for my car to be serviced with free water, good coffee and popcorn. The bathrooms are clean and beautiful. Waiting for my car to be serviced with free water, good coffee and popcorn. The bathrooms are clean and beautiful. More

Efficient and cost conscious and good communication. Would use them again without hesitation. Appointment easy Would use them again without hesitation. Appointment easy More

The staff at Walser Toyota have been wonderful to work with. Scheduling was easy online and the drop off process was straight forward. Service Writer Maryan assisted me and was a complete delight to w with. Scheduling was easy online and the drop off process was straight forward. Service Writer Maryan assisted me and was a complete delight to work with. She was understanding, kind and listened to everything I explained! She is a huge asset to the Walser family! The service technician was efficient and detailed while working on my vehicle. They provided a video of the inspection to show the different items checked. Walser kept me informed throughout the process and even offered an Uber voucher of $25 if I needed to go somewhere. I choose to stay was the dealership though. I found it all kept clean and in great shape. They had beverages available such as bottled water, coffee and tea. They even had a water dispenser which could do sparkling or flat water with flavors. If you a snack they had fresh popcorn available. If you did not like the free options, they did have vending machines available to choose. When my vehicle was finished the checkout process was straight forward and able to be completed online. I found my vehicle was washed on the outside and ready to go. There are not many if any negatives I currently have about my experience at Walser Toyota. They treat you well and don’t brush aside any of your concerns. I will certainly be returning should my vehicle need any additional service needs. More