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Walser Toyota

Bloomington, MN

Overview
Reviews
Vehicles
4.3
3,960 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 3,960 reviews

October 08, 2025

I was told I could drop off my keys Sunday evening. The exterior door to the key drop Box was locked. I went back Monday morning for my 6:40 am appointment and the doors were locked until 7:00 am. More

by C2KNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moses
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Nov 10, 2025 -

Walser Toyota responded

Thank you for sharing this feedback. We’re sorry for the inconvenience with the key drop and early appointment access — that’s not the smooth experience we aim to provide. We appreciate your patience and are glad Moses was able to assist. If you’d like to discuss further or have any additional concerns, please reach out to Service Manager Brian at 952-890-7449. — Team Walser Toyota

October 07, 2025

Not pushy. Extremely professional! I was taken care of from the moment I called. Thanks for the great sales help. More

by todd.thiewes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Needham
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Oct 07, 2025 -

Walser Toyota responded

Thank you for your kind words! We’re thrilled to hear you felt well taken care of and appreciated the professional sales support. Enjoy the new ride! — Team Walser Toyota

October 06, 2025

Terrible communication. I was out of town and left a note on the envelope, when I scheduled the appt and called the day before. The advisor acted like he had no idea why i More

by dionneblood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
labaan mohammad
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Oct 06, 2025 -

Walser Toyota responded

Hi Dionne, We're truly sorry to hear about your recent experience and appreciate you bringing this to our attention. It's clear that we fell short in several important areas, including communication, clarity around your appointment, and the handling of your vehicle. Leaving your vehicle unlocked with the key inside is absolutely not in line with our safety standards, and we understand how concerning and frustrating this must have been. Your expectations to be informed and have your concerns returned by management were completely reasonable, and we sincerely apologize that this didn’t happen. We take your feedback seriously and would like the opportunity to make this right. Please reach out directly to our Service Manager, Brian, at 952-256-2041. He is aware of your situation and would like to speak with you personally to address your concerns and ensure this doesn’t happen again. Thank you again for your feedback. We are committed to improving and hope to regain your trust. Team Walser Toyota

October 06, 2025

Tommy was excellent, very helpful. Is an asset to your service department car delivered on time also More

by marilyn.spensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Oct 06, 2025 -

Walser Toyota responded

Thank you for the kind words! We’re so glad to hear that Tommy provided excellent service and helped make your experience a smooth one. Delivering your vehicle on time and ensuring a helpful, hassle-free visit is exactly what we strive for. We’ll be sure to pass along your feedback to Tommy—he’ll appreciate it! Thanks again for choosing us. Best, Team Walser Toyota

October 06, 2025

Service team was excellent waiting area very comfortable service provided in a timely manner. Thank you. More

by bergst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan?
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Oct 06, 2025 -

Walser Toyota responded

Thank you for the great review! We're glad to hear that you had a comfortable experience and that our service team delivered timely, quality service. We’ll make sure your kind words are shared with Dan and the rest of the team. We truly appreciate your visit and look forward to seeing you again! Best regards, Team Walser Toyota

October 06, 2025

Not happy about the service I received. Would like to talk with someone about it. More

by fred.buckland56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
xxx
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Oct 07, 2025 -

Walser Toyota responded

Hi Fred, We’re very sorry to hear about your recent experience. We’d like the opportunity to discuss your concerns and work toward a resolution. Please feel free to reach out to our Sr. Service Manager, Chris Schieve, at 952-250-4922 or cschieve@walser.com. He will be happy to assist you directly. -Team Walser Toyota

October 06, 2025

Great dealership, great staff, but. ..you charge way too much for an oil/filter change and tire rotation (twice what my wife pays for her car elsewhere), and it took entirely too long. I More

by lyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
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Oct 07, 2025 -

Walser Toyota responded

Thank you for taking the time to share your feedback. We sincerely apologize that your recent service experience took longer and cost more than expected, and that some details like the mileage sticker and car wash were not handled as anticipated. We aim to provide transparent pricing for all maintenance and follow manufacturer recommendations while also considering labor, parts, and local market factors. We understand that it didn’t feel straightforward this time, and we appreciate your honesty as it helps us improve. If you’d like to discuss pricing or any other aspect of your service experience further, please feel free to reach out to our Sr. Service Manager, Chris Schieve, at 952-250-4922. Thank you again for your feedback and for trusting us with your Toyota. — Team Walser Toyota

October 06, 2025

I am very satisfied with walser service department and I am looking forward to came back there thanks More

by JOORJEALI200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farhan
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Oct 08, 2025 -

Walser Toyota responded

Thank you for your feedback! We’re glad to hear you’re satisfied with our service department and we look forward to welcoming you back to Walser Toyota. — Team Walser Toyota

October 06, 2025

Moses was very helpful and friendly when checking me in. He was very good at letting me know what services are needed and when, as well as cost. He is an asset to your service department. The waiting area More

by WYO.COWBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Report | Print
Oct 08, 2025 -

Walser Toyota responded

Thank you for your kind words! We’re so glad Moses could provide helpful and friendly service, and that your experience in our service department was smooth and efficient. We appreciate your feedback and look forward to seeing you again at Walser Toyota. — Team Walser Toyota

October 06, 2025

Dan is great to work with. He is very helpful and great at communicating what and when services are needed. More

by JEFF@IMCSUCCESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Oct 06, 2025 -

Walser Toyota responded

Hi Jeff, Thank you for taking the time to leave this great review! We're happy to hear that Dan provided helpful, clear communication and made your service visit a smooth experience. We agree—he's a valuable part of our team! We appreciate your continued trust in us and look forward to serving you again. Best regards, Team Walser Toyota

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