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Walser Toyota

Bloomington, MN

Overview
Employees
Reviews
Vehicles
4.2
4,159 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 4,159 reviews

December 31, 2025

We just bought a 2026 Toyota BZ electric vehicle. I have mixed feelings about the process. On a positive note, our salesperson was friendly and kept us in the loop on the delivery process. The pro More

by gary@firesidecounseling.net
Recommend Dealer
No
Employees Worked With
Stanley Joseph, Michael (Stanley's boss)
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Jan 01, 2026 -

Walser Toyota responded

Thank you for taking the time to share this detailed feedback, and congratulations on your new 2026 Toyota bZ. We appreciate you recognizing your salesperson’s communication throughout the delivery process. That said, we’re genuinely sorry for the challenges you experienced at pickup. Delivering an electric vehicle that wasn’t fully charged—and the inconvenience that followed on your first day of ownership—is not acceptable. You’re also right to expect strong product knowledge, especially with newer EV technology, and your feedback reinforces the importance of continued education and preparation around vehicles like the bZ. We also regret that the follow-up you were promised did not occur as expected. If you’d like to reconnect, please feel free to reach out to Adam Heeren, Sales Manager, at 763-458-0948. Adam personally drives a Toyota bZ and would welcome the opportunity to follow up and ensure your concerns are fully addressed. Thank you again for the candid feedback—it helps us improve the experience for all future guests.

December 30, 2025

service job was incomplete and I was told to look inside my car for the missing part Did not feel right - when I went back to get it fixed I was given a hard time during car intake However my car wa More

by _
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t want to share - don’t like employees to be affected
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Jan 01, 2026 -

Walser Toyota responded

Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced, particularly being asked to search your own vehicle for a missing part and the interaction you described during intake. That is not the experience we expect our guests to have. We’re glad the issue was ultimately resolved, and we appreciate you bringing this to our attention so we can review it internally and continue to improve. If you’d like to discuss this further, please feel free to contact Dylan Fisher, Service Manager, at 612-867-3925 (call or text). We value your feedback and the opportunity to learn from your experience. Thank you, Team Walser Toyota

December 29, 2025

I can in because my right wiper quit working after they went out of synch and smashed together. Have a warranty so I was hoping they would fix the issue because this is the 3rd time the bolt came loose an More

by todd.caven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
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Dec 30, 2025 -

Walser Toyota responded

Todd, thank you for taking the time to share this feedback. We’re sorry to hear about the continued frustration with your wiper issue, especially given that this has occurred more than once. While replacing the wiper blades may have addressed part of the concern, leaving with streaking on the driver side is not acceptable and suggests the repair should have been more thoroughly tested before returning the vehicle to you. We understand why this would be disappointing, particularly when you were expecting a more complete and lasting solution under warranty. We appreciate you bringing this to our attention so we can address it properly. If you’d like to discuss this further or have us take another look, please feel free to contact Drake Vangness, Service Manager, at 206-316-6255 (call or text). We’d welcome the opportunity to make this right. Thank you again for the feedback. Team Walser Toyota

December 29, 2025

Everyone was pleasant and check in guy was very knowledgeable the service waiting area is exceptional not like the old days of sitting on an old wore out vinyl bench seat haha🤣 More

by BillD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Russell
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Dec 29, 2025 -

Walser Toyota responded

Thanks for sharing about your experience with Walser Toyota. We appreciate your business and hope to see you again soon!

December 24, 2025

It was a pleasant surprise they washed the car. They clearly explained what work needed to be done. More

by K72062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
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Dec 24, 2025 -

Walser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Walser Toyota, we look forward to having you as a valued customer for many years to come!

December 24, 2025

Service advisor Thomas P. was super friendly and pleasant to work with. The oil change and tire rotation were done quickly, in spite of the fact that they were very busy that More

by terry753bc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas P.
Report | Print
Dec 24, 2025 -

Walser Toyota responded

Thanks for sharing your thoughts about your experience with Walser Toyota. We appreciate your business and hope to see you again soon!

December 23, 2025

Very efficient service, they made everything painless, if I could've had one thing it would've been getting the car washed while it was being serviced. More

by steven.barbee1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Dec 24, 2025 -

Walser Toyota responded

Hi Steven — thank you for the kind words! We’re glad to hear your service visit was efficient and painless, and we really appreciate you sharing that feedback. We also understand the desire for a complimentary wash during service. While we’re not always able to wash every vehicle during winter or high-volume periods, it’s helpful to know how much guests value that extra touch, and we’ll continue working to improve consistency where possible. Thank you for choosing Walser Toyota. Team Walser Toyota

December 22, 2025

I brought my car in Saturday for oil change. Wednesday night three lights came on-check engine, AWD abd 4WD. I brought in Thursday morning and there were missing hoses on battery that should’ve More

by s_lins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny
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Dec 22, 2025 -

Walser Toyota responded

Hi — thank you for sharing this, and I’m very sorry for the frustration and inconvenience you experienced, especially as a new customer. You’re absolutely right to be disappointed. Missing hoses related to the battery system should have been identified during your original visit, and needing to return unexpectedly — losing three hours of your personal work time — is not acceptable. While there may still have been a charge involved, that doesn’t excuse the impact this had on your schedule or the concern caused by warning lights coming on days later. This is not the experience we want for any guest, and certainly not for someone new to our service department. We appreciate you bringing this to our attention so we can address it with our team and prevent it from happening again. I’d welcome the opportunity to connect with you directly to review what happened and discuss next steps. Brian Rutscher Service Manager 📞 952-256-2041 (call or text) Thank you again for your honesty — we value the chance to earn your trust moving forward.

December 22, 2025

The issue that I brought my vehicle in was not resolved. I didn’t get a satisfactory explanation of why it was not fixed. More

by mjohnson206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Dec 22, 2025 -

Walser Toyota responded

Hi — thank you for sharing this feedback, and I’m very sorry for the frustration you experienced. It’s not acceptable for a concern to remain unresolved or for you to leave without a clear, understandable explanation of what happened and what the next steps should be. We want to review your visit, understand why the issue wasn’t corrected, and make sure you receive straightforward communication moving forward. Your time and trust matter to us, and we’d appreciate the opportunity to make this right. Please reach out directly so we can take a closer look. Dylan Fisher Service Manager 📞 612-867-3925 (call or text) Thank you for bringing this to our attention — your feedback helps us improve.

December 22, 2025

It is frustrating to have all my settings changed (I drove without lights because I'm used to auto and it was turned off. My CarPlay was all messed up) This is big for older people! More

by sjchristopherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Xiong
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Dec 22, 2025 -

Walser Toyota responded

thank you for taking the time to share this feedback. I’m truly sorry for the frustration caused by your vehicle settings being changed during your visit. You’re absolutely right — features like lighting preferences and CarPlay are important, and especially for many of our guests, unexpected changes can create real safety and comfort concerns. This is something we take seriously. We are reinforcing with our technicians and advisors the importance of returning vehicles exactly as they were received and clearly communicating if any settings must be adjusted during service. I also appreciate you calling out how impactful this can be for older drivers — that perspective matters and helps us improve. We’d value the opportunity to reconnect, review what happened, and ensure this doesn’t occur again. Please feel free to reach out directly. Brian Rutscher Service Manager 📞 952-256-2041 (call or text) Thank you again for your honesty — it helps us be better.

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