Walser Toyota

I appreciate the responsiveness of the sales team Travis and Cal in even helping me see pre-owned cars with their other dealership twice. I was able to see new listings and test drive the cars and answered and Cal in even helping me see pre-owned cars with their other dealership twice. I was able to see new listings and test drive the cars and answered my questions even in when not at work. They also offered insights on Carfax reports and car comparisons. They were also objective. More

Called to schedule an appointment to have the transmission serviced on my 2022 Toyota Corolla. I asked the service tech on the phone the price and what was included in the service. I was told t transmission serviced on my 2022 Toyota Corolla. I asked the service tech on the phone the price and what was included in the service. I was told that this service included fluid and filter change and the price was $210.00 for the service. I called back to schedule the appointment and again asked to confirm the price and they told me it was $240. When I had the service done, I found out that this was only for a fluid drain and fill and did not include changing the transmission filter. Toyota manual states that the transmission filter should be changed at 60,000 miles, but the service department told me that is never needs to be replaced. When the drain and fill service was done, I was told the prices would be $285. When I complained they did give me a 10% discount, but still higher then what I was told. I was given a number to place on my table so the service tech could find me. At one point I left the table for about 3 minutes to use the restroom. When I returned and was sitting back at the table several minutes later I noticed that the number given to me was missing. I had to go find someone in the service department to find out that my vehicle was finished and ready to go. If I hadn't noticed that the number was missing I would have been sitting there much longer. More

We have bought our last several Toyotas at Walser and love the sales and service staff. So efficient and up front so we always know what we are getting. love the sales and service staff. So efficient and up front so we always know what we are getting. More

We spent roughly six hours in Walser and Phil was with us the entire way. He stayed late as we finished paperwork and made sure our car buying experience was a positive one. the entire way. He stayed late as we finished paperwork and made sure our car buying experience was a positive one. More

Everyone was working together I was treated like the most important customer! Very organized even the general manager came to make sure everything was good. important customer! Very organized even the general manager came to make sure everything was good. More

Great experience, I did not have much time and Cal was great in walking me through the process quickly. I recommend you go see Cal, he knows his stuff great in walking me through the process quickly. I recommend you go see Cal, he knows his stuff More

Great experience, especially from an out of state buyer. Very communicative dealership, would highly recommend! Very communicative dealership, would highly recommend! More

The service itself was good. However, the waiting area was subpar compared to Walser Mazda. There was an exhaust smell that was constant. Walser Mazda does not. No loaner veh However, the waiting area was subpar compared to Walser Mazda. There was an exhaust smell that was constant. Walser Mazda does not. No loaner vehicle unless major service. Walser Mazda offers loaners. More

Emily in Service is so very helpful and remembers me every time. She also understands what I need and our previous conversations. every time. She also understands what I need and our previous conversations. More

Great service as Usual! !! ' I always use Walser Toyota to service my cars, and it us ALWAYS great !! ' I always use Walser Toyota to service my cars, and it us ALWAYS great More