Walser Toyota
Bloomington, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I waited 4 hours. In the mean time they lost my key and my wife had to bring a spare. Then they did ot have a blank so I had to come back the next day to get a new key In the mean time they lost my key and my wife had to bring a spare. Then they did ot have a blank so I had to come back the next day to get a new key made which took another hour. More
Went in for routine service. Got an appointment the same day. During the servicing, I got text messages with status and a linked to a video of the inspection. - I wanted to Got an appointment the same day. During the servicing, I got text messages with status and a linked to a video of the inspection. - I wanted to make sure that someone who knows the car is checking on the fluids, pads, etc. Since the dealership requires *you* to call out which service items to do, be sure to include a Multipoint Inspection. I added other services recommended by the app (which made sense and were expected). - Checkin/out was efficient. - I liked the video recording of the inspection and the report given. Will be servicing at Walser again next time. More
Overall we have been really impressed and happy with the service department, This last visit though was a bit frustrating as I brought our car back a week after its oil change and tire rotation because of service department, This last visit though was a bit frustrating as I brought our car back a week after its oil change and tire rotation because of a noise coming from the front left tire. Turns out the tire wasn’t tightened properly and we could have lost a tire while driving. Our service manager fixed the problem right away but still disconcerting given our kids drive the vehicle and it wasn’t safe to drive. More
Work was completed successfully. The intake process was well organized, but there was some confusion about when I could pick it up. I had to call to find out it was ready, and then w The intake process was well organized, but there was some confusion about when I could pick it up. I had to call to find out it was ready, and then when I arrived to pick it up, it took another half hour before I could drive it out. More



