Walser Toyota

Great service, no pressure. Very friendly and patient. Quick to fix mistakes. Would shop here again. Very friendly and patient. Quick to fix mistakes. Would shop here again. More

I came in to get on a waiting list for a Prius Prime, and Joel Bittner spotted me. There was a new Prius at the dealership and he took me on a test drive- long story short I now own a Prius. It's a beautiful Joel Bittner spotted me. There was a new Prius at the dealership and he took me on a test drive- long story short I now own a Prius. It's a beautiful car and he was very helpful. I am an older woman and I found him respectful and very knowledgeable. More

Lived the service but the wait time was very long. Thankful they had water and popcorn. Thankful they had water and popcorn. More

Was told when I checked in I was due for a tuneup and should’ve been told at prior appointment. It caught me off guard but decided to get it done at almost $1000. It took almost 3 1/2 hours which I was t should’ve been told at prior appointment. It caught me off guard but decided to get it done at almost $1000. It took almost 3 1/2 hours which I was told up front. I was also disappointed I never received a video of my appointment and what they did. Oh well everything went good besides those 2 things. More

We searched for a used vehicle online and ended up here. We were greeted by Saleem Essa. After a drive, we began the purchase process which was a little different than any I have experienced. The sales pers We were greeted by Saleem Essa. After a drive, we began the purchase process which was a little different than any I have experienced. The sales person also does all the finance documents along with everything else. It was interesting but, in retrospect, we then spend our time with just one person instead of being shuffled off to several. the sales manager stopped by to greet us and the finance manager went over the paperwork. We were at the same table the entire time. Saleem was friendly and professional and I feel like we had the best experience we could have buying a vehicle. More

Great fast service. I would most definitely return to this dealership for service as i need in the future. I would most definitely return to this dealership for service as i need in the future. More

Dealer service department could not find the cause of my 2002 Sienna's engine hesitation after 2 visits for the issue and thousands of dollars in parts and labor. They also lost my key and fob during the se 2002 Sienna's engine hesitation after 2 visits for the issue and thousands of dollars in parts and labor. They also lost my key and fob during the service so I had to come back for a 3rd visit to get the replacement and then a 4th because they failed to mention that my backup fob needed to be synced at the same time. They are so busy and overworked that they are distracted and don't pay attention to details, like if the problem is actually fixed. More

Car arrived much sooner than expected. Devin was great. He went the extra distance and arranged to have the crossbars installed while we were doing the other paperwork. Appreciated the Devin was great. He went the extra distance and arranged to have the crossbars installed while we were doing the other paperwork. Appreciated the walkthrough of the hybrid and set up of features. Frustrating that the dealer wanted to do a credit check when I was paying by check. They could just as easily called the bank to verify balance in the account instead of the extra step of wire transfer. More

I have to say this was the most exceptional service I have ever received!! My co-worker, who just replaced her vehicle the week before recommended Carina Tramm for me because she was so pleased with her have ever received!! My co-worker, who just replaced her vehicle the week before recommended Carina Tramm for me because she was so pleased with her experience with her and said she was great to work with. I emailed Carina that evening and she worked until she found some options for me. By the time the night was over I was scheduled the next day to test drive a Corolla, which I was having a hard time finding availability. Carina and all the people that I met and worked with helped me get my car that evening, even though it was closing time. Carina and the crew and Walser were the best and I have already recommended Carina to more people! Thank you! More

Customer service is very knowledgeable and explains everything to you in regard to the repairs you need or any additional information on recalls. everything to you in regard to the repairs you need or any additional information on recalls. More