Walser Toyota

Location is great, facility is clean, staff are friendly, but an oil change took 3 hours while we waited on location. I found the text communications, online approvals and payment very convenient and the vid but an oil change took 3 hours while we waited on location. I found the text communications, online approvals and payment very convenient and the video tour was interesting. The length of time was really my only frustration. We made an appointment and they were also aware we were staying on site. And there was no communication until towards the end of our wait. More

Easy to get in and talk to someone. I appreciate no negotiating, it makes buying easier. I appreciate no negotiating, it makes buying easier. More

I loved that my service person was willing to take time to answer my questions, & show me how to do a couple things. He was extremely patient. Thus encouraged me to answer my questions, & show me how to do a couple things. He was extremely patient. Thus encouraged me More

I visited your dealership because I received a flyer from Walser regarding routine service. I hadn't been to your facility since I bought a new Toyota Highlander in May of 2023. I was impressed by you be Walser regarding routine service. I hadn't been to your facility since I bought a new Toyota Highlander in May of 2023. I was impressed by you beautiful new service facility and the caliber of service. You had me out in an hour and everything was satisfactory completed! More

Great service, David Diaz was very helpful and explained everything very clearly. I will definitely bring my vehicle back for maintenance. everything very clearly. I will definitely bring my vehicle back for maintenance. More

Everyone was prompt and courteous. The only issue that was weird is the glove compartment came open and would not shut. We were in the service center and should have said something. The only issue that was weird is the glove compartment came open and would not shut. We were in the service center and should have said something. Lucky for us my husband is amazing and spent time fixing it. Also it would be nice if you put the dash board indicators to the place it was before you started. No big deal. More

My tire popped on the road. They replaced two for $500. When I bought the car from Walser they sold me a tire replacement plan but it only covered $150! They had me under the im They replaced two for $500. When I bought the car from Walser they sold me a tire replacement plan but it only covered $150! They had me under the impression it would cover the whole tire. It would have been cheaper to go to discount tire and I would have had the same results without paying $1,000 for a plan that only helped me out for $150 on over priced tires. More

Prompt and friend service with helpful recommendations and explanations, especially regarding options for new tires. and explanations, especially regarding options for new tires. More

I would have given 5 stars, but I had my tires rotated and, if I take my hands off the steering wheel, the car moves to the right. My Dad taught me that, if tires are rotated correctly, the car will go st and, if I take my hands off the steering wheel, the car moves to the right. My Dad taught me that, if tires are rotated correctly, the car will go straight ahead when you take hands off the steering wheel. This is first time in 20 years that I’ve given Walser less than 5 stars More

We had a great experience purchasing a Toyota Highlander at Walser Toyota in Bloomington thanks to Omid! Omid Feghahati was very knowledgeable and answered all of our questions. He was professional and so at Walser Toyota in Bloomington thanks to Omid! Omid Feghahati was very knowledgeable and answered all of our questions. He was professional and so kind and did not pressure us . We love our new car.! Kathy and Ross Green More