Walser Toyota

Kela was very kind, and he did a good job of explaining the "bells and whistles" on my Prius. the "bells and whistles" on my Prius. More

The wait was very long (even with appt) and I wasn’t getting updates about when my vehicle would be done. But overall service was good. I just dis not anticipate it taking 3 hours getting updates about when my vehicle would be done. But overall service was good. I just dis not anticipate it taking 3 hours More

We have bought our last several Toyotas at Walser and love the sales and service staff. So efficient and up front so we always know what we are getting. love the sales and service staff. So efficient and up front so we always know what we are getting. More

Called to schedule an appointment to have the transmission serviced on my 2022 Toyota Corolla. I asked the service tech on the phone the price and what was included in the service. I was told t transmission serviced on my 2022 Toyota Corolla. I asked the service tech on the phone the price and what was included in the service. I was told that this service included fluid and filter change and the price was $210.00 for the service. I called back to schedule the appointment and again asked to confirm the price and they told me it was $240. When I had the service done, I found out that this was only for a fluid drain and fill and did not include changing the transmission filter. Toyota manual states that the transmission filter should be changed at 60,000 miles, but the service department told me that is never needs to be replaced. When the drain and fill service was done, I was told the prices would be $285. When I complained they did give me a 10% discount, but still higher then what I was told. I was given a number to place on my table so the service tech could find me. At one point I left the table for about 3 minutes to use the restroom. When I returned and was sitting back at the table several minutes later I noticed that the number given to me was missing. I had to go find someone in the service department to find out that my vehicle was finished and ready to go. If I hadn't noticed that the number was missing I would have been sitting there much longer. More

Everyone was working together I was treated like the most important customer! Very organized even the general manager came to make sure everything was good. important customer! Very organized even the general manager came to make sure everything was good. More

We spent roughly six hours in Walser and Phil was with us the entire way. He stayed late as we finished paperwork and made sure our car buying experience was a positive one. the entire way. He stayed late as we finished paperwork and made sure our car buying experience was a positive one. More

Great experience, especially from an out of state buyer. Very communicative dealership, would highly recommend! Very communicative dealership, would highly recommend! More

Great experience, I did not have much time and Cal was great in walking me through the process quickly. I recommend you go see Cal, he knows his stuff great in walking me through the process quickly. I recommend you go see Cal, he knows his stuff More

Great service as Usual! !! ' I always use Walser Toyota to service my cars, and it us ALWAYS great !! ' I always use Walser Toyota to service my cars, and it us ALWAYS great More

My experience with Walser was excellent. I worked with David Kruchten to purchase my Rav4. He was always responsive when I had questions before and after the purchase. The day I bought it, h I worked with David Kruchten to purchase my Rav4. He was always responsive when I had questions before and after the purchase. The day I bought it, he took his time making sure I was comfortable and understood the purchasing process, what my options were and making sure everything went smoothly. More