Walser Toyota
Bloomington, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent service, beautiful new building and very nice employees!! The work was done on time and all of the work was explained to me. employees!! The work was done on time and all of the work was explained to me. More
Horrible experience at Walser Toyota! Important was the Finance! The manger inputed the payment of the car incorrectly cause the monthly payments very high, looked at the finance document Important was the Finance! The manger inputed the payment of the car incorrectly cause the monthly payments very high, looked at the finance documents again, incorrectly inputted again so the sales manager had to redo 2 times. Took another 30 minutes to fix the errors. I had to double check my numbers before signing and the numbers finally looked right. Numbers shall be Accurately looked at before handling to the sale representative to the customers to sign. Communication shall be discussed within sales representative and sale manager to provide better and less errors! Secondly, The sale representative already talked and discussed to us about extended warranty the day before when we were at the dealership. When we decided to move forward with buying our car at Walser Toyota, the sales representative went over again about the warranty and we decline saying NO. The sale manager came over and had to spend more time talking to us getting us buy the extra warranty. We spent another 30 minutes with the sale manager to pressure us to buy the extra warranty. Sales manager were going back and forth pressuring us Until to the point where we felt uncomfortable and wanted to walk out the door. This business practice is horrific! Big mistake! Don't force and pressure us when we already said NO 5 times! Actually, saying NO Too many times to the sale manager! Lastly, We had worked with a different sales person for the past 6 months, today when we got a referral to work with a different sale person, we asked him about giving us $500 off our MRSP due to being a loyalty customer since 2008 with Walser Toyota. Sale manager said no incentive of $500 off. We came to buy our car there is because of the incentive. There is another Toyota who also gave us $500 incentive. We Argued and still got decline. Toyota should have Honor their word when providing such statement that was given! Bad mistake. Walser Toyota messed up! More
Good service, somewhat surprised by cost, and inability to find my Toyota service contract, which is purportedly usable at any Toyota dealership in the US. to find my Toyota service contract, which is purportedly usable at any Toyota dealership in the US. More
The young man who checked me in was very polite . When I asked for approximate cost of the filters he suggested I get, he quoted the price. But w/o labor cost of course which would have been more tha When I asked for approximate cost of the filters he suggested I get, he quoted the price. But w/o labor cost of course which would have been more than the parts. Not his problem. He was quite thorough. More
As usual, Walser Service was stellar. I wouldn’t trust my new Toyota to anyone else. They went above and beyond and troubleshot an issue I was having with the fuel indicator, found the p I wouldn’t trust my new Toyota to anyone else. They went above and beyond and troubleshot an issue I was having with the fuel indicator, found the problem and got the correct part ordered. And, the staff is always friendly and efficient. More