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Walser Toyota
Bloomington, MN
1,706 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love.
Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here.
After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today.
Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,706 reviews
October 06, 2015
Dishonest Practices in the Service Center This dealership is run by a bunch of CROOKS. I would not recommend bringing your car here for recalls, service bulletins, or any other maintenance. Th This dealership is run by a bunch of CROOKS. I would not recommend bringing your car here for recalls, service bulletins, or any other maintenance. This is your typical service center that takes advantage of people (especially women) who are uneducated about cars. First there was the runaround to even get my oil consumption test done. The first appointment I had, I left the dealership with NO instructions and not even a receipt. My receipt was later mailed to me with NO information on it pertaining to the oil consumption test they were running. When I came back past the 1100 mileage, they tried to pin the miscommunication on me but I had documentation to prove that I was not properly informed. They didn't even have the information on the service bulletin/recall issue when I came in the first time. They cheated me on my oil consumption test when we finally got to completing it. They outright lied and told me that my car "passed" the test. I did not witness the oil levels before they sealed them during Phase 1 of the test (I would recommend doing this). I did not witness them checking the dipstick during Phase 2 of the test (I would recommend doing this as well). If I had done so, I'm sure I would have seen that they overfilled my engine with the motor oil so that the test would pass. They were extremely vague in answering the questions I had and told me that it's "normal" to have to put a quart of oil in my car between oil changes. I also had an issue with my breaks while I was there. I contacted corporate and that was a complete circus. In the end, they wanted to "make it up to me" by changing my breaks and servicing my rotors for free. They did that to try and shut me up so that they wouldn't have to deal with the oil consumption issue. They figured I'd be happy and continue getting my car serviced there because they "made it up to me" when in reality, they did that so that I wouldn't press the oil consumption issue which would cost there dealership a lot of time to fix (supposedly a month). More
by nsadr09
Employees Worked With
Unknown (No mechanic name on my receipts)
Helpful September 12, 2015
bought a suv Thad toliver sold me the perfect mercury mountaineer ive been looking for 3 yrs and he brought it to my house im 36 urs old had over 75 cars and i had Thad toliver sold me the perfect mercury mountaineer ive been looking for 3 yrs and he brought it to my house im 36 urs old had over 75 cars and i had the greatest experience . ..i even told 3 other people to go to thad toliver More
by damion79
Employees Worked With
thad toliver
August 20, 2015
Epic Fail I committed to purchase a vehicle from Walser and they sent all of the paperwork overnight to me via Fedex. After the paperwork arrived and I was abo I committed to purchase a vehicle from Walser and they sent all of the paperwork overnight to me via Fedex. After the paperwork arrived and I was about to send back with cashier's check, I receive a text from the salesman saying there may be a problem with the deal and that the sales manager would be calling me. The sales manager called a few minutes later to tell me that they had send the same paperwork to another buyer the day before and were going to give him a few days to return. His reason was that the vehicle was never marked correctly in the system. So basically they sold the car to two people. I has already worked out the details with the bank and was making plans to go pick up vehicle. To top it off, they said they would call me the next week to confirm the other buyer had in fact bought the car...but they never called. I don't really even remember an apology. Beware of this dealer if you are trying to make a deal over the phone. More
by nohitter
Employees Worked With
Sales Manager
July 21, 2015
Service department We recently bought a 2011 Toyota Highlander. They are known to be pretty bulletproof, however after reading forums we decided to schedule a proactive We recently bought a 2011 Toyota Highlander. They are known to be pretty bulletproof, however after reading forums we decided to schedule a proactive repair on the prep tow package. we knew it was not covered under warranty and clearly stated we wanted to pay for the repair. We got a quote and scheduled an appointment. At the time the car was supposed to be done and ready for pick up (10 pm) we get a call giving us a new quote and saying the repair was not only NOT done but not even started. Apparently there is a complete lack of respect of time. I tried to explain our frustration that we received a quote, made an appointment then when the car should be ready to pick up we are getting a higher quote, but his (John) reply was that maybe he should talk to my husband! Honestly, after not being to Walser in Bloomington for quite a few years we are surprised to see the turnover. There is not ONE older salesperson or service person. The staff is all very young and don't seem to know what's going on. Everyone you talk to gives you a different answer. More
by 021377
Employees Worked With
John
November 11, 2014
Tires and oil changes I should have known when I needed new tires before my two year lease was up that this was a bad deal. Now I'm going on year for and if I don't do an I should have known when I needed new tires before my two year lease was up that this was a bad deal. Now I'm going on year for and if I don't do an additional service every time I get my oil changed it is no longer free. Just ways to get you in the door and screw you once you've already bought a vehicle. never again More
by Srasmail
Employees Worked With
Benjamin
June 03, 2014
Groovy Spike Working with Spike was a pleasure! He was low pressure even though we didn't decide on purchasing in our first visit. Bob, "Spike" Spicher took the ti Working with Spike was a pleasure! He was low pressure even though we didn't decide on purchasing in our first visit. Bob, "Spike" Spicher took the time to thoroughly explain the entire process and let us decide on what was best for us. More
by matt1150
Employees Worked With
Bob "Spike" Spicher
May 30, 2014
Amazing Spike Had an amazing time visiting with Spike as my sales person. He was very friendly and outgoing, and not pushy as well, we had a fun time :) Had an amazing time visiting with Spike as my sales person. He was very friendly and outgoing, and not pushy as well, we had a fun time :) More
by carlsonr1
Employees Worked With
Spike Spicher
April 15, 2014
New car experience This was the second vehicle I have bought from Walser Toyota. I went in for an oil change and was told of the fantastic deals they had going on for th This was the second vehicle I have bought from Walser Toyota. I went in for an oil change and was told of the fantastic deals they had going on for their 2014 cars. The salesman I spoke too was very informative and very friendly. (Spike Spicher) The finance staff was very helpful and it was all low key, no pressure. Every time I took my older car into the service department I also received very friendly and professional service. The service people are very clear in their explanations of what they have done. I always feel I have good value for the money I spend. I highly recommend this dealership. More
by ekwolfe15
Employees Worked With
Bob "Spike" Spicher
April 01, 2014
We came looking for a reasonably prices and comfortable car for my wife who has MS. She has trouble with the comfort of most of the newer cars. We worked with Spike who helped use test drive several models car for my wife who has MS. She has trouble with the comfort of most of the newer cars. We worked with Spike who helped use test drive several models. We ended up with a Prius C that has leather seats and fits her leg length well for comfort. We love the gas mileage and vision for seeing as she backs up. Spike, Thanks much for your patience with us! Tim and Betty! More
by TimBetty7
Employees Worked With
Spike
March 22, 2014
Walser Toyota is a fantastic place to buy a car! I have bought all four of my cars not only from this dealership but also from the same car salesman (Spike Spicher) he went to bat for me and got me the car bought all four of my cars not only from this dealership but also from the same car salesman (Spike Spicher) he went to bat for me and got me the car of my dreams, and shared his pepper jack cheese sticks and diet coke with me too. spike is a groovy guy that wont beat around the bush. tell him what you want in a car and he will do everything in his power to make it happen! I like this dealership because you don't have to xxxxxx around with negotiations, you just get the lowest price to start with. they also continue to amaze me with how much they give me for trade in values on my car. I plan on continuing to buy all my cars from spike! stop what you are doing and go buy a car from him right now!!! More
by gottaluvalulu
Employees Worked With
Spike Spicher
