Walser Toyota

Took them 3 1/2 hours to install crossbars and never completed the oil change. Also still no running boards that I was charged for on 12/31/24. completed the oil change. Also still no running boards that I was charged for on 12/31/24. More

Jerry Eaton and Conner are awesome. ..dealership is top quality and professional group of folks ..dealership is top quality and professional group of folks More

We feel like this is the best dealership in the Twin Cities. Working with Connor was a dream! He made things simple and easy for us and pit us in the car we were looking for. Will buy here again and a Cities. Working with Connor was a dream! He made things simple and easy for us and pit us in the car we were looking for. Will buy here again and again! More

Walser was great to work with and gave me a great price for my trade in. I didn’t feel pressured and actually learned more about leasing and walked away with a great deal on a brand new 4runner! for my trade in. I didn’t feel pressured and actually learned more about leasing and walked away with a great deal on a brand new 4runner! More

Walser is in need of organization, improvement in communication, and respecting appointment times. On a Monday, I was told they had parts so an appointment was made for the following Friday. I drop o communication, and respecting appointment times. On a Monday, I was told they had parts so an appointment was made for the following Friday. I drop off the vehicle Friday at the appointment time. Three hours later I get a call saying parts were not there. Manager said that the parts should arrive next day on Saturday and if they do, my vehicle will be completed Saturday. Saturday I get a text saying parts arrived. After waiting until 3pm, I call with no answer so I leave a message asking for an update. No response that day. The following Monday morning I call and spoke to someone who said my vehicle was done Saturday. I ask what exactly was done and it turns out the alignment was not done. I get a call around noon saying everything was finally done. I picked up my vehicle from Steven who was very empathetic. All in all, Walser did not respect my appointment time evidenced by the fact it took three hours to call and say they didn't have the parts. They are not organized as evidenced that I was told parts were in days before the appointment when they weren't. They have poor communication as evidenced by no one letting me know what was going on or what the status was on the vehicle. I am concerned moving forward that if something needs to be done under warranty, I do not have confidence that the staff at Walser will have the skills needed to address the need. I hope that this feedback is helpful and I appreciate the person reading this. Thank you. More

Everyone I worked with was very friendly, knowledgeable, and accommodating. The selection was great and I found exactly what I wanted and in my budget. and accommodating. The selection was great and I found exactly what I wanted and in my budget. More

Felt like it was a bit of a scam. I brought it in because of a recall and they found $800 worth of other worth. It also said it would take 1 hour and it took 2 1/2. The rep was good t I brought it in because of a recall and they found $800 worth of other worth. It also said it would take 1 hour and it took 2 1/2. The rep was good to work with. More

Good service, I like it Toyota is Number One Dealership in the world the best in my Albanian in the world the best in my Albanian More

Sales guy pushes for sales for incentives. No discounts are given. The P&L Automotive vendor is the worst to work with. Walser should change this, as they dented my car, scratched my car, and No discounts are given. The P&L Automotive vendor is the worst to work with. Walser should change this, as they dented my car, scratched my car, and left many sensors looking like it was unprofessionally installed. More

Delighted by the staff and free water plus popcorn. Thank Hod no more commission for sales Thank Hod no more commission for sales More