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Walser Toyota

Bloomington, MN

Overview
Reviews
Vehicles
4.3
3,915 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 3,915 reviews

December 24, 2025

It was a pleasant surprise they washed the car. They clearly explained what work needed to be done. More

by K72062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
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Dec 24, 2025 -

Walser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Walser Toyota, we look forward to having you as a valued customer for many years to come!

December 24, 2025

Service advisor Thomas P. was super friendly and pleasant to work with. The oil change and tire rotation were done quickly, in spite of the fact that they were very busy that More

by terry753bc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas P.
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Dec 24, 2025 -

Walser Toyota responded

Thanks for sharing your thoughts about your experience with Walser Toyota. We appreciate your business and hope to see you again soon!

December 23, 2025

Very efficient service, they made everything painless, if I could've had one thing it would've been getting the car washed while it was being serviced. More

by steven.barbee1125
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Can't remember
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Dec 24, 2025 -

Walser Toyota responded

Hi Steven — thank you for the kind words! We’re glad to hear your service visit was efficient and painless, and we really appreciate you sharing that feedback. We also understand the desire for a complimentary wash during service. While we’re not always able to wash every vehicle during winter or high-volume periods, it’s helpful to know how much guests value that extra touch, and we’ll continue working to improve consistency where possible. Thank you for choosing Walser Toyota. Team Walser Toyota

December 22, 2025

Service advisor was Great as always & the dealership very neat, clean & comfortable. Thank for another Great experience More

by BRUCE.HUGGETT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
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Dec 22, 2025 -

Walser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Walser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

December 22, 2025

It is frustrating to have all my settings changed (I drove without lights because I'm used to auto and it was turned off. My CarPlay was all messed up) This is big for older people! More

by sjchristopherson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Pa Xiong
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Dec 22, 2025 -

Walser Toyota responded

thank you for taking the time to share this feedback. I’m truly sorry for the frustration caused by your vehicle settings being changed during your visit. You’re absolutely right — features like lighting preferences and CarPlay are important, and especially for many of our guests, unexpected changes can create real safety and comfort concerns. This is something we take seriously. We are reinforcing with our technicians and advisors the importance of returning vehicles exactly as they were received and clearly communicating if any settings must be adjusted during service. I also appreciate you calling out how impactful this can be for older drivers — that perspective matters and helps us improve. We’d value the opportunity to reconnect, review what happened, and ensure this doesn’t occur again. Please feel free to reach out directly. Brian Rutscher Service Manager 📞 952-256-2041 (call or text) Thank you again for your honesty — it helps us be better.

December 22, 2025

The issue that I brought my vehicle in was not resolved. I didn’t get a satisfactory explanation of why it was not fixed. More

by mjohnson206
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Dec 22, 2025 -

Walser Toyota responded

Hi — thank you for sharing this feedback, and I’m very sorry for the frustration you experienced. It’s not acceptable for a concern to remain unresolved or for you to leave without a clear, understandable explanation of what happened and what the next steps should be. We want to review your visit, understand why the issue wasn’t corrected, and make sure you receive straightforward communication moving forward. Your time and trust matter to us, and we’d appreciate the opportunity to make this right. Please reach out directly so we can take a closer look. Dylan Fisher Service Manager 📞 612-867-3925 (call or text) Thank you for bringing this to our attention — your feedback helps us improve.

December 22, 2025

Service staff was professional and facilities are well maintained. I was notified of a recall when I checked in and given some expectations for the extended time it was going to take to complete the servi More

by Robin W
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan Mansouri
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Dec 22, 2025 -

Walser Toyota responded

Hi Robin — thank you for taking the time to share such detailed feedback. I’m glad to hear our service staff was professional and that expectations were clearly communicated regarding the recall and extended service time. That said, I’m sorry for the frustrations you experienced during your visit. You’re absolutely right to be disappointed by the lack of an automated notification for back-ordered parts. Relying on guests to call monthly is not the experience we want to provide, and this is feedback we are actively reviewing as we work to improve communication and follow-up. Additionally, waiting after being told your vehicle was on its way — especially while others were helped first — is understandably frustrating and not the level of coordination we expect. We’d appreciate the opportunity to reconnect, review your visit in more detail, and discuss how we can do better moving forward. Brian Rutscher Service Manager 📞 952-256-2041 (call or text) Thank you again for your honest feedback — it helps us identify where we need to improve.

December 22, 2025

I brought my car in Saturday for oil change. Wednesday night three lights came on-check engine, AWD abd 4WD. I brought in Thursday morning and there were missing hoses on battery that should’ve More

by s_lins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny
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Dec 22, 2025 -

Walser Toyota responded

Hi — thank you for sharing this, and I’m very sorry for the frustration and inconvenience you experienced, especially as a new customer. You’re absolutely right to be disappointed. Missing hoses related to the battery system should have been identified during your original visit, and needing to return unexpectedly — losing three hours of your personal work time — is not acceptable. While there may still have been a charge involved, that doesn’t excuse the impact this had on your schedule or the concern caused by warning lights coming on days later. This is not the experience we want for any guest, and certainly not for someone new to our service department. We appreciate you bringing this to our attention so we can address it with our team and prevent it from happening again. I’d welcome the opportunity to connect with you directly to review what happened and discuss next steps. Brian Rutscher Service Manager 📞 952-256-2041 (call or text) Thank you again for your honesty — we value the chance to earn your trust moving forward.

December 22, 2025

My service manager was great. My oil was changed and I was out of there in about an hour. My concern is that whoever drove my Highlander left a lot of slush inside the vehicle an More

by radolphson59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Dec 22, 2025 -

Walser Toyota responded

Hi — thank you for sharing this feedback, and I’m glad to hear your service manager took great care of you and that your visit was efficient. That said, I’m very sorry for the condition your Highlander was returned in. You’re absolutely right — even during a Minnesota winter, we must take care to protect the interior of our guests’ vehicles, especially when the service facility is indoors. Slush or debris left on mats or door sills is not acceptable, and your point about runners taking greater care is well taken. We are addressing this with our team to reinforce expectations around cleanliness and respect for our guests’ vehicles. We appreciate you bringing this to our attention and would be happy to connect if you’d like to discuss this further. Drake Vangness Service Manager 📞 206-316-6255 (call or text) Thank you again for your honesty — feedback like this helps us improve.

December 20, 2025

Professional service at Walser Toyota! Love their clean & bright facility. On this visit I needed a new 12v battery and had to rush because my brother was experiencing a health episode. More

by DF/MF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Diaz
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Dec 20, 2025 -

Walser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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