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Walser Suburban Chevrolet
Eden Prairie, MN
2,552 Reviews
The team at Walser Suburban Chevrolet would like to welcome you to our dealership in Eden Prairie, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,552 reviews
June 10, 2009
I bought a 2006 Chevy HHR Used. They told me it had been I bought a 2006 Chevy HHR Used. They told me it had been inspected. Well as I described in my complaint letter the incompetence of the folks running I bought a 2006 Chevy HHR Used. They told me it had been inspected. Well as I described in my complaint letter the incompetence of the folks running this large high volume dealership is olympic. Broken Shocks, no headrests, fluids resemble the Labraya Tar pits. Air filters resembled well lets just say one trip around in this car with the filters that were inspected have caused respratory distress. I did get a refund on the work done by my personal mechanic Just to get the car running clean. These folks do not know their products could care less about customer service and overall rate a minus 30 on a scale of 1 to 10. Did I mention the spray painted carpets? The oil on the seats after I had them check the engine light? Then again oil on the seats after I brought it in a second time? Stay the heck away from these folks. They are not crooks, just plain stupid in dealing with the public. Too bad Chevy did not choose them to close. It would have been an act of mercy. More
by Gurion
Employees Worked With
Everyone
August 21, 2004
These guys are the WORST. I bought a $45,000 Suburban from them and every time I had a problem I had to wait FOREVER for them to fix it. They also didn't know their own warranty policy. On one occassion from them and every time I had a problem I had to wait FOREVER for them to fix it. They also didn't know their own warranty policy. On one occassion I had to go up to the sales department and borrow a manual (mine was in the vehicle) to PROVE to them that my serivce should be under warranty. Unbelieveable??!!!<br><br>In fairness to them, they did EVENTUALLY get the problem resolved but the whol experience was so FRUSTRATING that I suggest you STAY AWAY!!! I got rid of that truck and will NEVER do business with them again. More
by kc0pgf
Employees Worked With
many...
