Walser Subaru - Service Center

The customer service & response to my repair was excellent. The wait the was minimal. I hesitated coming back here as I had an concern on a previous visit & sent an email to service manager & fill excellent. The wait the was minimal. I hesitated coming back here as I had an concern on a previous visit & sent an email to service manager & filled out your survey with no response. I came back because of the service I always get even though it is much farther than the Subaru in Bloomington More

The service team was excellent. I trusted what they had to say and suggest to me, and never felt like they were trying to upsell anything. Neil K was especially helpful. I trusted what they had to say and suggest to me, and never felt like they were trying to upsell anything. Neil K was especially helpful. More

If Walzer knows, it takes 2 1/2 hours for a diagnostics. They should tell us that when we make our appointment. They should tell us that when we make our appointment. More

Staff were very nice and respectful. There was a bit of a line but that is understandable since there was only one worker and he was going as fast as he could. There was a bit of a line but that is understandable since there was only one worker and he was going as fast as he could. More

The work was very, very, very speedy and of high quality. I will be back again! I will be back again! More

Friendly. Organized. Good communications. Pleasant place to wait Quick thorough service felt very confident with them Organized. Good communications. Pleasant place to wait Quick thorough service felt very confident with them More

Attention to customer needs. Good waiting area. Friendly service staff. The staff seemed a bit stressed with lots of customers waiting. Good waiting area. Friendly service staff. The staff seemed a bit stressed with lots of customers waiting. More

Staff kept me clearly informed on the status of my vehicle and were very friendly with their communication. They were busy but were able to get my car in and out in a reasonable time. vehicle and were very friendly with their communication. They were busy but were able to get my car in and out in a reasonable time. More

The several times I've had to seek assistance I was professionally, courteously and ably assisted by Beau Whitham. Also, Alex, a repair tech, was extremely helpful during a recent service appointment. professionally, courteously and ably assisted by Beau Whitham. Also, Alex, a repair tech, was extremely helpful during a recent service appointment. More

The service team is outstanding and JP is both professional, courteous and treats the experience with concern for the customer and threir vehicle. Highest praise! professional, courteous and treats the experience with concern for the customer and threir vehicle. Highest praise! More