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Walser Subaru - Service Center

Burnsville, MN

4.7
772 Reviews

772 Reviews of Walser Subaru - Service Center

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January 27, 2024

Jim was very patient and understanding. He was a pleasure to deal with. There was no pressure in our purchase. More

by STWISS
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Montgomery , Kyle Antes
January 26, 2024

Came to pick up plates for new car and ended up putting them on myself when I was told previously that they would be put on when I arrived. More

by JOHNSOKJ2008
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was greeted by a lady who tossed a signature booklet and pen at me and she was visibly over her day
January 25, 2024

I usually work with JP in service and always have a positive experience. He takes the time to listen to my concerns and makes sure everything is thoroughly checked out and keeps me informed. More

by blankenshp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP
January 25, 2024

Service was quick and professional. Appreciated the check point inspection video sent to review while I waited for the vehicle. More

by THOMASZEILER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
January 24, 2024

I've had a few parts needing replacing on my car and JP in service has made sure to check if my car is covered under the warrantee and explained the entire process of what needed to be done, fixed and how More

by dswrigley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP
January 24, 2024

I think the video showing what the tech saw was awesome; and the comfortable waiting area made the wait on a busy Saturday morning go quickly More

by JADON_EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
January 23, 2024

JP is an AWESOME service advisor. I live 4+ hours away, so I don't visit that often, but he always remembers me on sight and takes his time to address my current concerns. On my lat More

by KAINILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP, My Service Advisor: 5 Stars out of 5!, Kyle Antes
January 23, 2024

Good customer service! Friendly staff! Nice waiting area with snacks! Keep customers informed on service work being done! More

by SPFORSHEE72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bow
January 22, 2024

The Service Rep was fantastic and he explained things thoroughly to us. It was a very pleasant experience. More

by TZAB24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
January 21, 2024

I always have a good experience at Walser Subaru. They communicate everything thoroughly about what needs to be done in a friendly and professional way. More

by MJ2181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil in service
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