Walser Subaru - Service Center

I worked with JP at the service desk when I arrived at the dealer. JP was very apologetic for the delay and assured me he would get to me immediately when he did. He thanked me for patiently waiting and w the dealer. JP was very apologetic for the delay and assured me he would get to me immediately when he did. He thanked me for patiently waiting and worked on my paperwork. Immediately JP served with a smile, explained that, the car will need the 30,000 miles maintenance and indicated that there was a Special going for it he explained what the service entails. In the past when I have had oil change at the Subaru dealer they had provided great service. He asked if I would like to stay for it and Also let me know that they can provide Lyft service for me to take me home and bring me back when the car was ready. JP followed everything. He said he would do JP is professional And courteous. More

Kate, the service advisor was terrific (and even fixed the coffee machine in the waiting room)! The service technician's video was concise, clear and well done. the coffee machine in the waiting room)! The service technician's video was concise, clear and well done. More

Car shook after tire rotation and had to go back in to get it fixed. get it fixed. More

Service was easy to schedule, check in was prompt, Service Manager was helpful, and the routine service was completed quickly while I waited. I enjoyed a flavored coffee "on the house" while I was wa Service Manager was helpful, and the routine service was completed quickly while I waited. I enjoyed a flavored coffee "on the house" while I was waiting 🙂 More

Everyone was helpful, efficient, and polite. I want to highly commend Brandon. He checked me in; I was running late as I had lost my way plus thought I had lost my cellphone. His kind manner and I want to highly commend Brandon. He checked me in; I was running late as I had lost my way plus thought I had lost my cellphone. His kind manner and professionalism was very important and calming for me. He reassured me as well as allowed me to use his cellphone-3 times-to call my husband. Brandon was my hero! I will continue to highly recommend Walser to everyone. More

They did a great job in finding a small issue I had with my car. And the lounge is very comfortable for getting work done and enjoying snacks and coffee while I work and wait. my car. And the lounge is very comfortable for getting work done and enjoying snacks and coffee while I work and wait. More

JP is always great to deal with. Very personable and professional. Walser is very lucky to have on their team. Very personable and professional. Walser is very lucky to have on their team. More

Very clean with a friendly staff. They were true to their word on timing and the waiting area was well stocked. Timing did not feel that long before we were done. They were true to their word on timing and the waiting area was well stocked. Timing did not feel that long before we were done. More

Very kind and efficient! Covered with warranty! Accurate estimate of how long it would take! Covered with warranty! Accurate estimate of how long it would take! More

Beau did a great job! He answered all my questions and did a great job! He answered all my questions and did a great job! More