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Walser Subaru - Service Center

Burnsville, MN

4.7
749 Reviews

749 Reviews of Walser Subaru - Service Center

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March 17, 2024

The “service advisor” gave conflicting information on what was wrong (or not wrong) with my car, & spoke to me like I was just a dumb woman who didn’t understand cars. This is now my 2nd experience at Wa More

by Nikki D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
March 17, 2024

I've always been treated with courtesy. No one has ever tried to talk me into having repairs that I didn't feel were necessary. Always a good experience. More

by MSTOICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. P. Moua
March 16, 2024

Niel Knudson did an outstanding job listening to my concerns. He ensured that these concerns were fully addressed and resolved. It was refreshing to have a representative so committed to ensuring my sa More

by CJK2650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niel Knudson
March 16, 2024

Great job with great customer service while my vehicle was being worked on the other day More

by NSTOLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
March 15, 2024

Great job for Mechanic Roman and front desk Brandon. The problem was solved and I'm happy customer. More

by edselhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Roman - Great Job guys
March 15, 2024

I was able to get my vehicle in for service quickly. Customer service was excellent. More

by TACERVENKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
March 15, 2024

The staff was great, pleasant, and knowledgeable, however, they forgot my carwash for the 12th time since 2019. More

by ARMSPA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
March 15, 2024

Quick, efficient and professional. Greeted immediately and checked in. Received video. Barely finished coffee before service was complete. More

by MARKESHANLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knudson
March 15, 2024

Generally like the service here. However, during this visit there was a snafu with scheduling, plus turned out maintenance related to a particular service interval was missed at a v More

by dale.reed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
March 14, 2024

Very helpful and kept me updated on my car and how long things would take!! More

by millercathy59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
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