Walser Subaru - Service Center

The “service advisor” gave conflicting information on what was wrong (or not wrong) with my car, & spoke to me like I was just a dumb woman who didn’t understand cars. This is now my 2nd experience at Wa what was wrong (or not wrong) with my car, & spoke to me like I was just a dumb woman who didn’t understand cars. This is now my 2nd experience at Walser Subaru service, & it will be my last. More

I've always been treated with courtesy. No one has ever tried to talk me into having repairs that I didn't feel were necessary. Always a good experience. No one has ever tried to talk me into having repairs that I didn't feel were necessary. Always a good experience. More

Niel Knudson did an outstanding job listening to my concerns. He ensured that these concerns were fully addressed and resolved. It was refreshing to have a representative so committed to ensuring my sa concerns. He ensured that these concerns were fully addressed and resolved. It was refreshing to have a representative so committed to ensuring my satisfaction. Thank you very much Niel! More

Great job with great customer service while my vehicle was being worked on the other day was being worked on the other day More

Great job for Mechanic Roman and front desk Brandon. The problem was solved and I'm happy customer. The problem was solved and I'm happy customer. More

I was able to get my vehicle in for service quickly. Customer service was excellent. Customer service was excellent. More

The staff was great, pleasant, and knowledgeable, however, they forgot my carwash for the 12th time since 2019. however, they forgot my carwash for the 12th time since 2019. More

Quick, efficient and professional. Greeted immediately and checked in. Received video. Barely finished coffee before service was complete. Greeted immediately and checked in. Received video. Barely finished coffee before service was complete. More

Generally like the service here. However, during this visit there was a snafu with scheduling, plus turned out maintenance related to a particular service interval was missed at a v However, during this visit there was a snafu with scheduling, plus turned out maintenance related to a particular service interval was missed at a visit 30,000 miles ago and only brought to my attention at this visit, there was a pricing error on the invoice, and the inspection report was missing at check-out. Then, three days after my service event, I received a phone call that the part needed for my vehicle repair had arrived, which turned out to be an error (hopefully). The person I worked with during my service was very courteous, and he helped iron out all of the problems that I encountered. Thus, I would still return to this dealer for service. More

Very helpful and kept me updated on my car and how long things would take!! things would take!! More