749 Reviews of Walser Subaru - Service Center
The “service advisor” gave conflicting information on what was wrong (or not wrong) with my car, & spoke to me like I was just a dumb woman who didn’t understand cars. This is now my 2nd experience at Wa what was wrong (or not wrong) with my car, & spoke to me like I was just a dumb woman who didn’t understand cars. This is now my 2nd experience at Walser Subaru service, & it will be my last. More
I've always been treated with courtesy. No one has ever tried to talk me into having repairs that I didn't feel were necessary. Always a good experience. No one has ever tried to talk me into having repairs that I didn't feel were necessary. Always a good experience. More
Niel Knudson did an outstanding job listening to my concerns. He ensured that these concerns were fully addressed and resolved. It was refreshing to have a representative so committed to ensuring my sa concerns. He ensured that these concerns were fully addressed and resolved. It was refreshing to have a representative so committed to ensuring my satisfaction. Thank you very much Niel! More
Quick, efficient and professional. Greeted immediately and checked in. Received video. Barely finished coffee before service was complete. Greeted immediately and checked in. Received video. Barely finished coffee before service was complete. More
Generally like the service here. However, during this visit there was a snafu with scheduling, plus turned out maintenance related to a particular service interval was missed at a v However, during this visit there was a snafu with scheduling, plus turned out maintenance related to a particular service interval was missed at a visit 30,000 miles ago and only brought to my attention at this visit, there was a pricing error on the invoice, and the inspection report was missing at check-out. Then, three days after my service event, I received a phone call that the part needed for my vehicle repair had arrived, which turned out to be an error (hopefully). The person I worked with during my service was very courteous, and he helped iron out all of the problems that I encountered. Thus, I would still return to this dealer for service. More