Walser Subaru - Service Center

Katelyn offered exceptional customer service during my service appointment. She kept me well informed about the service on my car, including timely updates when issues arose. Generally, the customer ser service appointment. She kept me well informed about the service on my car, including timely updates when issues arose. Generally, the customer service at his location is pretty superior. One of the best services offered at this service location is the technician working on the vehicle produces and provides a video of the car inspection. The vehicle owner can review the inspection which leads to understanding of the work required, with no surprises. I really enjoy having my vehicle serviced at Walser Subaru Burnsville. More

I would recommend Erika to anyone! She was wonderful through this process for me. No pressure to buy, wanted to make sure I left with what I wanted. She was wonderful through this process for me. No pressure to buy, wanted to make sure I left with what I wanted. More

Very pleased with service. Service person explained service performed and results of tire and brakes condition Service person explained service performed and results of tire and brakes condition More

You listened + you asked questions + you acted = problem solved Scheduling was easy enough Task performed on time solved Scheduling was easy enough Task performed on time More

Great Service Beau has been really helpful for me all the years and have gotten great service overall here years and have gotten great service overall here More

Excellent job as usual, JP always does a great job and should be recognized for his professionalism should be recognized for his professionalism More

I do not have the time or care to write a forced reply. Everything was very good other than making me write something which really sucks. Everything was very good other than making me write something which really sucks. More

Great experience! Quality service and fast! They even stayed a little late on a Saturday to make sure I got my car back, and didn't need a loaner until Monday. Quality service and fast! They even stayed a little late on a Saturday to make sure I got my car back, and didn't need a loaner until Monday. More

Customer service at the service center is always wonderful. They are fast (I make an appointment online) and friendly. The waiting area is comfortable and they have great coffee. They always explain wonderful. They are fast (I make an appointment online) and friendly. The waiting area is comfortable and they have great coffee. They always explain what they are doing and the costs. More

Really disappointed that they have gone to electronic scheduling. Can’t speak to anyone prior to my appointment. Also disappointed that we had a broken part on the car and asked them whether us was cover scheduling. Can’t speak to anyone prior to my appointment. Also disappointed that we had a broken part on the car and asked them whether us was covered under our bumper to bumper warranty through them and was told we had to call the warranty company ourselves to check on it and was given the number. Needless to say we left the dealership without it being fixed and will find somewhere else to get it fixed. More