Walser Subaru - Service Center

Prompt and skilled service with clean and well maintained center. Complete explanation of work done and next service due center. Complete explanation of work done and next service due More

I waited 2 hours and 20 minutes for them to tell me that my Forrester needed to be serviced for my AC but they couldn't fix it due to their systems being down. They had told me previously that their systems my Forrester needed to be serviced for my AC but they couldn't fix it due to their systems being down. They had told me previously that their systems were down and they could diagnose my Forrester but would not be able to fix it at this time. Apparently, it takes nearly two and a half just to diagnose a problem? That was on a Thursday. It is currently Tuesday and no one has called me to reschedule my appointment to get my AC fixed. More

My problems have nothing to do with the staff I didn't receive a complete copy of the invoice due to computers being down. I expected that it would be e-mailed to me, however, I have not seen anything ye receive a complete copy of the invoice due to computers being down. I expected that it would be e-mailed to me, however, I have not seen anything yet. JP was his usual charming wonderful self. I enjoy you folks and the service I get so it is well worth the trip from Minnetonka. I really do need a copy of the work done and invoice. Thanks ever so much. More

I really liked the woman who helped me. She was knowledgeable and extremely helpful. The work is also fast and well executed. She was knowledgeable and extremely helpful. The work is also fast and well executed. More

Maintenance was to be on a walk-in basis only. I arrived there and they told me I had to have an appointment. Computers were down. Obviously did not plan for any contingency when they’re cons syst I arrived there and they told me I had to have an appointment. Computers were down. Obviously did not plan for any contingency when they’re cons systems were down disappointed. The receptionist was quite nice though. More

The “system” was down that afternoon staff made sure I was out in 59 minutes. was out in 59 minutes. More

An unexpected busted hose sent my 2013 Forester on a tow truck to Walser Subaru. They had me back up and running in 8 hours, a rapid turnaround time for a mechanical emergency. Kate walked me through the wh truck to Walser Subaru. They had me back up and running in 8 hours, a rapid turnaround time for a mechanical emergency. Kate walked me through the whole thing with informed detail, clearly explaining the needed repair and the charges, and keeping me up to date on the progress of the repair throughout the day. I really appreciated her help getting me back on the road! I wouldn't trust my Subaru with any other shop. More

The service is very overpriced, staff were great, but, I can get the same 60k check $400 cheaper else where! can get the same 60k check $400 cheaper else where! More

We got an appointment quickly, service was efficient and very pleasant. The mechanic gave us a full explanation of what he had done on the car. very pleasant. The mechanic gave us a full explanation of what he had done on the car. More

JP is the best service representative and he takes good attention in explaining the service and any followup attention in explaining the service and any followup More