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Walser Subaru - Service Center

Burnsville, MN

4.7
619 Reviews

619 Reviews of Walser Subaru - Service Center

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January 07, 2025

Nice people, good communication, prompt service and nice lobby to wait. I enjoy the dealership. Only frustration is I asked for my lights to assess for a burnt bulb. I was told it was checked and none were More

by NISSAERICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
January 07, 2025

Service was thoroughly explained and done on time without any attempt to oversell any other services. Very pleasant staff and lounge area. I highly recommend Neil and the rest of the team at Walser Subaru! More

by rich_dresser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
January 07, 2025

Arrived at 11:43 for just an oil change. Neil Knundson was the service person told us a 1 1/2 hours time never to be seen again . At 2:30 Beau Whitman asked us if we were help .supposedly More

by thomas.l.mattson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Knutson. And Whitham was your best representative
January 07, 2025

I liked the waiting room and the snacks and drinks provided. The person working with us would only address my husband and hardly even looked at me. More

by part3013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know their names
January 06, 2025

Friendly staff, nice waiting area. Short wait. I had to use MS Edge to make my appointment as the online form doesn't work in Firefox or Chrome. That's a little disturbing. More

by LEINIEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
January 06, 2025

I feel very fortunate to be able to work with Katie at the service desk. She has more than once kept me apprised of maintenance (needed or not needed right now) on the vehicle to keep it in good working o More

by capendergraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henagin
January 02, 2025

Always good service from the staff. I feel confident with the work done and well I formed. Thank you. I do all my service at Walser. More

by linda.cobb0364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen at the service desk. Nice guy!
January 02, 2025

Ease making appointment. Service rep was wonderful—asked appropriate questions regarding car and servicing. Video supplied by service technician was very helpful. Kept me upd More

by mcmyler33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson (service advisor), Avary?? (technician)
January 02, 2025

Always a great experience at Walzer Subaru in Burnsville, MN. We will always be repeat customers. More

by RRJEN2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 01, 2025

I have always had tremendous service at the Burnsville Subaru Dealership. I would not go to any other dealership. Your treated like a person not a robot! More

by SLSCHULTZ278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Whitham and Anthony Johnson