619 Reviews of Walser Subaru - Service Center
Nice people, good communication, prompt service and nice lobby to wait. I enjoy the dealership. Only frustration is I asked for my lights to assess for a burnt bulb. I was told it was checked and none were lobby to wait. I enjoy the dealership. Only frustration is I asked for my lights to assess for a burnt bulb. I was told it was checked and none were out. I got home only to be told I had a burnt out tail light. Now I’ll have to make another appt and come back in, which is really difficult with my busy schedule. More
Service was thoroughly explained and done on time without any attempt to oversell any other services. Very pleasant staff and lounge area. I highly recommend Neil and the rest of the team at Walser Subaru! any attempt to oversell any other services. Very pleasant staff and lounge area. I highly recommend Neil and the rest of the team at Walser Subaru! More
Arrived at 11:43 for just an oil change. Neil Knundson was the service person told us a 1 1/2 hours time never to be seen again . At 2:30 Beau Whitman asked us if we were help .supposedly Neil Knundson was the service person told us a 1 1/2 hours time never to be seen again . At 2:30 Beau Whitman asked us if we were help .supposedly Mr . Knundson couldn’t do his with out help .again Whitman saved the day. More
I liked the waiting room and the snacks and drinks provided. The person working with us would only address my husband and hardly even looked at me. provided. The person working with us would only address my husband and hardly even looked at me. More
Friendly staff, nice waiting area. Short wait. I had to use MS Edge to make my appointment as the online form doesn't work in Firefox or Chrome. That's a little disturbing. Short wait. I had to use MS Edge to make my appointment as the online form doesn't work in Firefox or Chrome. That's a little disturbing. More
I feel very fortunate to be able to work with Katie at the service desk. She has more than once kept me apprised of maintenance (needed or not needed right now) on the vehicle to keep it in good working o the service desk. She has more than once kept me apprised of maintenance (needed or not needed right now) on the vehicle to keep it in good working order. Her knowledge, for me, is invaluable. More
Always good service from the staff. I feel confident with the work done and well I formed. Thank you. I do all my service at Walser. I feel confident with the work done and well I formed. Thank you. I do all my service at Walser. More
Ease making appointment. Service rep was wonderful—asked appropriate questions regarding car and servicing. Video supplied by service technician was very helpful. Kept me upd Service rep was wonderful—asked appropriate questions regarding car and servicing. Video supplied by service technician was very helpful. Kept me updated throughout servicing car regarding its status. Very professional staff in all areas I encountered. More
I have always had tremendous service at the Burnsville Subaru Dealership. I would not go to any other dealership. Your treated like a person not a robot! Subaru Dealership. I would not go to any other dealership. Your treated like a person not a robot! More