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Walser Subaru - Service Center

Burnsville, MN

4.7
811 Reviews

811 Reviews of Walser Subaru - Service Center

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May 10, 2025

Very easy to make appointments, was greeted promptly when I arrived and the car was ready when promised - what more can a person ask for!!! Great job!!! More

by judylunde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the Service Representative.
May 10, 2025

Was told I needed repairs totaling about $1,500. Took to THREE other independent shops, all of whom said the work I was told needed to be done at Walser was not needed whatsoever. Will not be back More

by TYGILBERT18
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with anyone from sales, even your review site is wrong
May 10, 2025

Parts for unexpected issues not available and that is all I have to say about that. More

by Pcmccdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wedidntworkwithanyinebyname
May 08, 2025

Thorough technicians, service department is easy to work with and get scheduled. I like the inspection details I receive after my service. More

by MELERBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Went in for regular service. Needed a battery corrosion cleaning. They blew the battery off with an air hose all over the fender and windshield and didnt even clean it off. Had a More

by jason.allen.bond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Erika at Walser Subaru was fantastic at listening to what we were looking for and she found the perfect car for us!! She made buying a car easy and enjoyable!! Thank you Walser Subaru and Erika S!! More

by dsgrundler63
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Seaquist
May 06, 2025

They had my Subaru for about 3 weeks ordering parts. But never updated me on the progress. I called and the technician almost never called me back. I have not had anything good to say. I was there last More

by lleeghound
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Beau
May 04, 2025

Wonderful service, great atmosphere, timing of service done was good, yummy snacks & drinks, and love the cars. More

by Koy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

I was pleased with the service. The young man was polite & knowledgeable. He gave options & was very pleasant. More

by ELAINESTAFNE2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Service was good, long wait to check in. While I was there I got a text from Ava about an offer on my car I replied back and no response, I texted back to get more info and no response o More

by PKARATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
4.0
This rating includes all reviews, with more weight given to recent reviews.
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