Walser Subaru - Service Center

Service advisor. JP was excellent, gave great advice and was very thorough. Waiting area is very pleasant JP was excellent, gave great advice and was very thorough. Waiting area is very pleasant More

Text and phone interaction with Brandon was great. Clear, timely, responsive. The video review with the tech to show the conditions was great, adds credibility to the overall service process Clear, timely, responsive. The video review with the tech to show the conditions was great, adds credibility to the overall service process More

Seamless sales experience and great customer service. Bought a vehicle with a defect and they made it right! Happy to do business with a company that has good morales ! Bought a vehicle with a defect and they made it right! Happy to do business with a company that has good morales ! More

Service department is under staffed. Wait times are lengthy due to amount of work required by each tech. A simple oil change and safety inspection takes over an hour and 15 minutes due Wait times are lengthy due to amount of work required by each tech. A simple oil change and safety inspection takes over an hour and 15 minutes due tech paperwork. Toyota has a much better system, check it out. More

It must have been a bad day. After driving my car into the the shop, I waited five minutes to be greeted. People standing or sitting. I had no idea their function but they just s After driving my car into the the shop, I waited five minutes to be greeted. People standing or sitting. I had no idea their function but they just stared at me. It isn't that it was bad service it was just that it wasn't very professional like other dealerships I have dealt with More

This is why I don’t do your surveys. 15 words indeed. I was a performer not a writer. 15 words indeed. I was a performer not a writer. More

I explained what was going on with my car, and the problem was discovered and fixed. problem was discovered and fixed. More

I brought the care in for an oil change and inspection. The quality of the service was great. The service representative (Jean) explained what needed servicing and showed me the failing part. The service t The quality of the service was great. The service representative (Jean) explained what needed servicing and showed me the failing part. The service took longer than expected, about 2 hours versus an original estimate of an hour. More

Always excellent service ,quick and efficient. They did a service and a warranty repair all in the same day. Service loaners are awesome, since we are in a rural area. They did a service and a warranty repair all in the same day. Service loaners are awesome, since we are in a rural area. More

Excellent service center. Quick diagnosis, excellent communication and follow-up. Highly recommend Walser Surbaru for purchasing or services a vehicle Quick diagnosis, excellent communication and follow-up. Highly recommend Walser Surbaru for purchasing or services a vehicle More