Walser Subaru - Service Center

I was able schedule an appointment quickly, and take care of my concerns. The service videos have been very informative and helpful, since service can be expensive, so giving customers as much information of my concerns. The service videos have been very informative and helpful, since service can be expensive, so giving customers as much information as possible is a wise move. More

JP Moua is the man, the rest of the team is also consistently meeting and exceeding expectations consistently meeting and exceeding expectations More

Appreciate the availability of appointment times that work with my schedule. Brandon was great, he gave me some news about my car that I wasn't expecting and really helped explain it in an understandable work with my schedule. Brandon was great, he gave me some news about my car that I wasn't expecting and really helped explain it in an understandable way. More

3rd car we have purchased here! Love Subaru. Everyone has been great to work with! Love Subaru. Everyone has been great to work with! More

Clean, caring efficient greeted quickly snacks and drinks available as you wait. Restroom close by and clean available as you wait. Restroom close by and clean More

Quick and easy service as always. The staff are always friendly and as a regular they go out of their way to remember you. The staff are always friendly and as a regular they go out of their way to remember you. More

The service was good but the administration is not the greatest. My old 2015 Outback is still on the system so I made an oil change appt for the 2015 car instead of the 2023. I don't understand why yo greatest. My old 2015 Outback is still on the system so I made an oil change appt for the 2015 car instead of the 2023. I don't understand why you can't put current car on one screen and all other "past" vehicles on another area of your database. It would be more user friendly for the customer. I also bought 6 oil changes and tire rotations that is good for 4 years. This was not in the data base. I had a gut feeling this would happen so I took a picture for proof that I had this. Good thing I did. At checkout they had trouble applying an oil change and rotation. I requested that I need a print out to reflect that I now have 5 remaining oil change and rotations left. Took them 5 minutes for them to do this. Now every time I need to use and apply my oil change rotation package; I have to bring my print proof with me. It would be nice that I can "trust" that Walser could keep this information on file accurately. More

Clean, nice facility. I was waited on promptly and the service was good. The waiting area is very comfortable. I was waited on promptly and the service was good. The waiting area is very comfortable. More

Great communication during all stages of the appointment. Upfront estimates and detailed explanations. Service rep was awesome too. Upfront estimates and detailed explanations. Service rep was awesome too. More

We just purchased our new vehicle. Everyone at Walser Burnsville Subaru has been incredible. We have the privilege of working with Charlie and Seamus. These two gentlemen walked us thr Everyone at Walser Burnsville Subaru has been incredible. We have the privilege of working with Charlie and Seamus. These two gentlemen walked us through the entire process with professionalism and courtesy. All our questions were answered, and was just overall exceptional experience. Also a shout out to Brandon in service. He listened to my request and made it happen. If you’re looking for a new/used Subaru or even a different car, please head to Walser Subaru. You will not be disappointed. Thank you for bringing your A game to my purchase. More