Walser Subaru - Service Center

JP does an awesome job. He's been my service manager for several appointments and I really appreciate his dedication, thouroughnes, and commitment to excellence in customer He's been my service manager for several appointments and I really appreciate his dedication, thouroughnes, and commitment to excellence in customer service. The mechanics have consistently delivered excellent work. More

The service was good and the service advisor was outstanding. He went through the details of this visit and also outlined what would be part of my next service visit. outstanding. He went through the details of this visit and also outlined what would be part of my next service visit. More

I needed a new battery. They got me right in without an appointment! The wait time was about 90 minutes. They got me right in without an appointment! The wait time was about 90 minutes. More

The service dept. did a good job. The point of sale person kept me updated and I enjoyed the mechanics video. did a good job. The point of sale person kept me updated and I enjoyed the mechanics video. More

Matthew Fox was very informative and helpful with my questions regarding my tire and the repair I might need. questions regarding my tire and the repair I might need. More

Work was performed in the amount of time quoted to me when I arrived. More expensive than I was anticipating, but I believe everything was done. Do you still wash the car after service? I don't believe when I arrived. More expensive than I was anticipating, but I believe everything was done. Do you still wash the car after service? I don't believe mine was washed. More

Katelyn Henagin is absolutely amazing. She explained everything in detail and treated me extremely well. This is, by far, the best experience I've ever had at a dealership or mechanic. She explained everything in detail and treated me extremely well. This is, by far, the best experience I've ever had at a dealership or mechanic. The video was a really wonderful touch. Thanks for everything! Drew B More

You should include a MAYBE recommendation instead of just YES or NO. I do not use Subaru Service Centers because you OVERBOOK appointments. Your time isn't more important than mine. When I go to a lo YES or NO. I do not use Subaru Service Centers because you OVERBOOK appointments. Your time isn't more important than mine. When I go to a local service guy if my appointment is at 10am, I get in at 10am and out when he/she is done. Waiting almost two hours for someone to look at the current software rev and then upgrade it is unacceptable. More

Brandon was very personable and did a great job explaining the service my car received. The service was fast and great! Thank you! explaining the service my car received. The service was fast and great! Thank you! More

The Walser staff at Burnsville are very friendly and professional. I have dealt with sales personnel, receptionist at the entry, and maintenance staff, all have been wonderful. professional. I have dealt with sales personnel, receptionist at the entry, and maintenance staff, all have been wonderful. More