Walser Subaru

Brandon was welcoming and professional. I always look forward to having my car serviced at this location. This location keeps updating its technology, which makes it easier to make appoin I always look forward to having my car serviced at this location. This location keeps updating its technology, which makes it easier to make appointments. More

Courtesy, care, professionalism, fast service and reliability. I keep coming back! It’s my go to dealership! reliability. I keep coming back! It’s my go to dealership! More

The dealership did a great job getting my vehicle in and out on time. The waiting area was comfortable and pleasant. I had a recall fix completed but it is still alerting me in the MySubaru app. I feel like out on time. The waiting area was comfortable and pleasant. I had a recall fix completed but it is still alerting me in the MySubaru app. I feel like it should’ve cleared that warning when the recall issue was fixed. More

They do a good job of explaining the repairs and giving a thoughtful recommendation. Also they are very accommodating and in general just great to work with. thoughtful recommendation. Also they are very accommodating and in general just great to work with. More

JP is always great and the best! Work done as requested. Looked good and all working as expected. Work done as requested. Looked good and all working as expected. More

Everyone was friendly and made the car buying experience wonderful. They were very organized and Nick Tovino was so nice and made the purchase fun and easy. wonderful. They were very organized and Nick Tovino was so nice and made the purchase fun and easy. More

This is the second car that we have bought at Walser. Both experiences were excellent. They readily adapted to the fact that we were 160 miles away in Duluth and did everything possible to make it an e Both experiences were excellent. They readily adapted to the fact that we were 160 miles away in Duluth and did everything possible to make it an easy and straight-forward transaction. Their non-commissioned sales staff and no bicker pricing made us quite comfortable. We did not have to worry about the sales rep pressuring us to buy extras as a way of maximizing his profit. Very relaxed and comfortable experience, as well as a price significantly lower than our local Subaru dealer. More

I did not feel like a valued customer. I arrived at the time of my appointment. All desk personnel were busy and no one acknowledged me or others that arrived. After about 10 minutes I was I arrived at the time of my appointment. All desk personnel were busy and no one acknowledged me or others that arrived. After about 10 minutes I was told they would be with me soon. When I made it to the desk and presented the paperwork from my auto repair station stating they had run the codes and said paperwork showed where the issue was. I was then told they had to run their own codes as these were from a third party. This was from a very reputable station that has been in business for many years. I then was told to head to the waiting room. 2 hours later I was told that after running the codes that indeed was the problem. I was then charged another 109.00 to be told what I had told them when I arrived 2 hours earlier. Because I had a warranty the fix was covered but I had a 100.00 deductible. My over all experience was less than satisfactory. Very unfriendly staff and unacceptable customer service. When I called to make the appointment I was told 1-1.5 hour as I had to wait. My appointment was to be at 3 so I took off work early to be on time only to wait 1/2 hour to even get checked in to start waiting. I left there at 5:30. I had somewhere to be by 6 More

Good service to have my outback oil change and others. Asked some feedbacks to answer my questions. Asked some feedbacks to answer my questions. More

Very positive experience from the first time we walked in! Everyone was knowledgeable and helpful! Definitely coming back! in! Everyone was knowledgeable and helpful! Definitely coming back! More