Walser Subaru

Liked the buying experience. Angel Ramirez was great. Friendly and responsive. We HATED the hard sell on the warrantees. It felt aggressive. Like in the bad old days of car buyin Angel Ramirez was great. Friendly and responsive. We HATED the hard sell on the warrantees. It felt aggressive. Like in the bad old days of car buying. The aggressive approach totally took the joy out of buying the car. I'm sure the person doing the hard sell on the extra service coverage was only doing what he was trained to do. But it felt like he was instilling fear and trying to upsell us. I hate that. This is my first Subaru and I am happy to spend my money with this company who's mission align with my worldview. Please tone down the hard sell of the various extended warrantees. It's a total buzz kill and feels gross. I do love my new (2022) car and hope to drive it as long a I did my 2009 Honda. More

Great Service Beau has been really helpful for me all the years and have gotten great service overall here years and have gotten great service overall here More

Great dealership! I was in and out in less than 2 hours! Great experience. I would recommend to anyone looking for a Subaru. I was in and out in less than 2 hours! Great experience. I would recommend to anyone looking for a Subaru. More

Excellent job as usual, JP always does a great job and should be recognized for his professionalism should be recognized for his professionalism More

I do not have the time or care to write a forced reply. Everything was very good other than making me write something which really sucks. Everything was very good other than making me write something which really sucks. More

Great experience! Quality service and fast! They even stayed a little late on a Saturday to make sure I got my car back, and didn't need a loaner until Monday. Quality service and fast! They even stayed a little late on a Saturday to make sure I got my car back, and didn't need a loaner until Monday. More

Customer service at the service center is always wonderful. They are fast (I make an appointment online) and friendly. The waiting area is comfortable and they have great coffee. They always explain wonderful. They are fast (I make an appointment online) and friendly. The waiting area is comfortable and they have great coffee. They always explain what they are doing and the costs. More

Great experience with James and Grant. He was patient and answered all the questions we had. He was patient and answered all the questions we had. More

Really disappointed that they have gone to electronic scheduling. Can’t speak to anyone prior to my appointment. Also disappointed that we had a broken part on the car and asked them whether us was cover scheduling. Can’t speak to anyone prior to my appointment. Also disappointed that we had a broken part on the car and asked them whether us was covered under our bumper to bumper warranty through them and was told we had to call the warranty company ourselves to check on it and was given the number. Needless to say we left the dealership without it being fixed and will find somewhere else to get it fixed. More

Good experience at Walser Subaru. Dealer was pleasant to work with. And there was no pressure sales tactics. Dealer was pleasant to work with. And there was no pressure sales tactics. More