Walser Subaru

What a pleasure to work with the Shawn and Joe DREAM TEAM! Both Shawn and Joe are well informed on the product and both are committed to excellent customer service. They ushered us through the process o TEAM! Both Shawn and Joe are well informed on the product and both are committed to excellent customer service. They ushered us through the process of purchasing a 2012 Subaru Outback with sincere care and concern that made the whole process a complete joy. Joe Ryan is a talented sales person who should be someones GM someday! Shawn Nesbitt has a very personable approach and comforting demenor - just what you need for a high dollar purchase. I LOVE my Subaru Outback! More

I appreciated that there was already a discounted price, so I did not have to negociate price. then Shawn could spent the time explaining the car throughly. I was replacing a Audi Avant wagon and mentione so I did not have to negociate price. then Shawn could spent the time explaining the car throughly. I was replacing a Audi Avant wagon and mentioned I would sell it out right instead of trading it in, he explained to me that if I traded it in, because of it's value I would pay very much in state taxes. After the trade in, paying $20.00 in state taxes, and canceling my extended warranty, I got more for my car if I sold it myself. Shawn followed up a few days later to see if I was happy with the car, and answered the questions I had after having it for a few days. He also set up a oil change for me in December. I also got Mn plates the day of my purchase so I didn't have to come in just to pick up the plates. Bottom line great service and I am very happy with my new car, it handles great on the road and has been a pleasure to drive. More

This is our second purchase from this dealership and our third Subaru in the family. The customer specialists, finance and service staff are outstanding. They treat us with respect, really listen to our n third Subaru in the family. The customer specialists, finance and service staff are outstanding. They treat us with respect, really listen to our needs and exceed our expectations each time we visit. I recommend this dealership and the Subaru product line without hesitation. More

Very nice people at this dealership. They have a team approach and it seems to work well. Marked 4 for price because I really thought we would get more for our trade-in but because they have a no-haggle approach and it seems to work well. Marked 4 for price because I really thought we would get more for our trade-in but because they have a no-haggle policy, what was quoted was it. We did end up with a nice car. More

My review isn't for a specific visit, but more for several visits over a 2 year period. Walser Subaru has always been able to get me in and out quickly for maintenance. The facility is very clean an several visits over a 2 year period. Walser Subaru has always been able to get me in and out quickly for maintenance. The facility is very clean and the service staff are solid. I initially started doing my maintenance there as they were significantly (20-30%) LESS than my previous servicing dealer (Bloomington Subaru). Will definitely keep using them for service in the future, and give them first shot when I buy a new Outback. PS-As a sidenote, this is my third Subaru, with around 200,000 cumulative miles. Have never done anything more than scheduled maintenance and wear and tear over the years. More

We visited many Subaru dealerships when I totaled my 2006 Outback which was originally purchased at the Bloomington, MN dealership. They were nice and close to my husbands work location but when we visited Outback which was originally purchased at the Bloomington, MN dealership. They were nice and close to my husbands work location but when we visited the Burnsville, MN dealership I felt as though we were truly important to them and they were focused on us and just Subaru's where the Bloomington, MN dealership was broken into USED, NEW, Acura's, Subaru's; in other words too much going on. Burnsville has that "it" factor that draws you in and keeps you forever!! Don't know all the staff but whenever I arrive for my oil changes etc. it is great to staff familiar staff still employed. Great vehicles; when in my accident the car did all that it is supposed to so my son and I walked away after being T-boned by a semi-truck. Great commercials, love the entire philosophy of your organization and your cars. Thanks. More

This was an excellent crew with whom to work. Friendly, pleasant and a joy. I would recommend them without any hesitation. There were absolutely no negatives to report. pleasant and a joy. I would recommend them without any hesitation. There were absolutely no negatives to report. More

This was by far the easiest, most comfortable car buying experience we've ever had! The sales staff was very attentive and informative without ever seeming pushy. The building was clean and inviting, and experience we've ever had! The sales staff was very attentive and informative without ever seeming pushy. The building was clean and inviting, and everyone was very professional. We felt so comfortable with them that we actually had them ship a car in another color from a different dealer so that we could buy it at Walser, rather than going elsewhere. We also received a very fair trade-in value for my old, used Subaru that I was a little sad to let go! I have no hesitation about going there for service or other purchases in the future. More

I have been very impressed with the overall customer service at Walser Subaru. I very much appreciated the straight-forward information and I never felt like I was being pitched to or being pressured i service at Walser Subaru. I very much appreciated the straight-forward information and I never felt like I was being pitched to or being pressured into buying a vehicle that didn't suit my needs. More

I have always been treated with respect and dignity in this dealership. Each time that I have been in to shop for a vehicle, have my Subaru serviced, or other reason, the service has been fantastic. They this dealership. Each time that I have been in to shop for a vehicle, have my Subaru serviced, or other reason, the service has been fantastic. They go the extra mile and greet you with a smile. Definitely recommend them for purchasing a vehicle and having service work performed. Michael Masters is the person I have dealt with the most, and he has always been incredibly helpful. More