Walser Subaru

My Husband and I visited Walser after visiting Morries in Mtka Subaru and Ford (I will not shop Morries again). All staff at Walser was friendly and low pressure. This was our 3rd dealership to visit we test Mtka Subaru and Ford (I will not shop Morries again). All staff at Walser was friendly and low pressure. This was our 3rd dealership to visit we test drove a Forestor and Outback when we came to the dealership we wanted new but wasnt sure we could afford it. After speaking with Kevin and Managment we left to think things over and visit a few other dealerships. We went back 5 days later and purchased a new outback one of our best car shopping exp. yet. I also checked 5 other dealerships online Walser had them all beat by at least 1700. More

Tried to buy 2 vehicles that were available online, but "were sold" when I visited the store (over an hour away). One of the vehicles still shows as available online, and when i called and emailed, the sta "were sold" when I visited the store (over an hour away). One of the vehicles still shows as available online, and when i called and emailed, the staff at the store weren't "100% certain if the vehicle was available" and would get back to me. That never happened. The store was very disorganized. More

My wife and I bought an Outback from Josh and Shawn, and had great fun doing so, which is not the typical way we describe dealing with car dealerships. At Walser Subaru, the focus on customer service, which had great fun doing so, which is not the typical way we describe dealing with car dealerships. At Walser Subaru, the focus on customer service, which is too often a cliche and not a reality, was evident from the beginning to the end. When we first entered this dealership's building, we noticed something different immediately. The staff were all right there, the first step through the door through which we entered. This was completely different from the usual car dealership model with which a receptionist sits at a desk and gets someone to help you by paging or calling. At Walser Subaru, such process was completely unnecessary. We were at once greeted and introduced to our salesperson, Josh. Josh clearly knew his stuff. I have been a long-term Subaru enthusiast, so find it easy to distinguish those (few) sales people who know what they are talking about. Josh was one of those. But it was also commendable that Josh did not act to display his knowledge in an ostentatious manner, which, unfortunately, too often happens among sales professionals who know a lot. The way Josh handled our transaction was that he would respond to our questions and comments accurately, and never forced without solicitation his great knowledge upon my wife and me. And because he knew his stuff, it was quite nice to have an intelligent conversation about the car we were looking at which, by the way, is not always an easy experience to have at car dealerships. His manager, Shawn, was always nearby and rendering immediate assistance to us whenever we needed him (instead of hiding in an office somewhere else). It was obvious that his enthusiasm rubbed off on other staff members at Walser Subaru. There was much energy in the place. And it was clear that, not only both Josh and Shawn knew the cars, but do they also love Subaru. Josh knew every story about and development at Subaru that I could bring up, which is not something one would unless you really cared about the brand and its products. And when I spotted on the showroom floor a restored Subaru 360, which I was delighted to see after not having seen one for at least 45 years, Shawn told me, with obvious joy, all about how this 360 came to be at Walser Subaru, and all other stories associated with it. Needless to say, we had so much fun just chatting away with these true Subaru enthusiasts! All of this would be for naught, however, if the actual sales transaction was not beneficial to us. We had done our research on the pricing, and knew that the Walser price was right. With the no negotiation (translation: no game) policy, we received the right deal on our Outback with a minimum of efforts. Not only that, we received more than a fair deal on our trade, which is where dealerships are too often known to make up for the "deals" they give away. Not so at Walser Subaru. My wife and I enthusiastically recommend Walser Subaru to anyone in the area who is looking for a pleasant car buying experience. Try them even if you are not thinking about a Subaru. Maybe you will change your mind. More

My wife and I needed to get an awd vehicle before winter due to purchasing a new home that is up a steep hill. We were in no rush but really wanted to check out the forester after seeing reviews on it in th due to purchasing a new home that is up a steep hill. We were in no rush but really wanted to check out the forester after seeing reviews on it in the snow and steep hill climbs. Josh and Joe were very helpful and provided all the info we needed for a trade in and a new lease. The numbers came out better than I expected and we left the next day with a brand new forester. It is a great place to buy a vehicle, I can't wait to stop back in for free car washes. This is our First Subaru...awaiting winter. More

I had done my research, was ready for a battle over price and trade-in. Wasn't even sure I was going to buy a new car. But my anticipated battle never occurred. Torey introduced me to Harry the Outback expe and trade-in. Wasn't even sure I was going to buy a new car. But my anticipated battle never occurred. Torey introduced me to Harry the Outback expert. Walser's price was in the range of Consumer Report bottom line pricing. Walser's estimate on trade-in matched my research on Edmunds and Kelly Blue Book. My salesperson Harry was very informative on the specifics of the model I selected. Harry and Torey did a great job educating me on my options and packages available making my selection clear. Managers were helpful and prompt with the paperwork. Going out of their way to get the vehicle I wanted in a timely fashion. Probably the most pain free and pleasant experience I've had purchasing a vehicle. Thank you, Torey, Harry and all the staff at Burnsville Walser Subaru. More

My salesmen, Harry Lackey, knew this car inside and out! He told me things about it that I hadn't yet learned in online research. He told me things about it that I hadn't yet learned in online research. More

Easy access from the freeway. Sales people were friendly Easy access from the freeway. Sales people were friendly and knowledgable. When we were ready to make the purchase, the paperwork was done efficient Easy access from the freeway. Sales people were friendly and knowledgable. When we were ready to make the purchase, the paperwork was done efficiently and fully explained. More

Mark went through everything in great detail which was good. He answered all our questions and even set-up the Hands-free Bluetooth phone! We have been impressed with the ease of the buying process, profe good. He answered all our questions and even set-up the Hands-free Bluetooth phone! We have been impressed with the ease of the buying process, professionalism of the employees and the quality of the Subaru Outback. We came in to look and ended up deciding to buy. More

The personnel at Walser Brownsville Subaru were friendly, professional, and gracious. The price negotiated was excellent. Continuing service promises to be every single bit as good! professional, and gracious. The price negotiated was excellent. Continuing service promises to be every single bit as good! More

Wonderful service. Not pushy, very informative and knowledgeable. Great deal on my Legacy. Explained all features of car. Got us a great rate on the loan. has been following up on the extras we got (u knowledgeable. Great deal on my Legacy. Explained all features of car. Got us a great rate on the loan. has been following up on the extras we got (undercoating paint sealer etc...)I would recommend this dealership to everyone. Great experience. More