Walser Subaru St. Paul - Service Center

The building is nice and the frontline workers seem genuinely friendly and interested in making the best of a situation. I’ve been coming here for years I recently purchased a used vehicle which had genuinely friendly and interested in making the best of a situation. I’ve been coming here for years I recently purchased a used vehicle which had a number of problems that didn’t show up on the car fax. Many of the items that were shown to me during the selling process didn’t actually work. (Important reminder to try out everything) I’m not upset that a used car had problems, or that being a loyal customer (who’s spent 10’s of thousands over the years) seems to not mean much - I was really only upset that the dealership was completely unaware of the issues with the car they just sold. It took 3.5 hours to find the root cause of the issues. I’m mad that the vehicle apparently met their standards for purchase and resell. Offering a family discount felt like an insult. It’s not a bad car, but I don’t believe it’s worth what I’m paying, and I feel cheated. More

Excellent communication and service. I liked the video of the car checkup. whole process went much faster than expected. I liked the video of the car checkup. whole process went much faster than expected. More

Great work as always. Nice and professional. Solid place. Good. Awesome. Cool. Great. Nice. Epic. Nice and professional. Solid place. Good. Awesome. Cool. Great. Nice. Epic. More

Service was excellent. And efficient and friendly the issue was fix really liked the video And efficient and friendly the issue was fix really liked the video More

Always a great experience. Service Departmenr knowledgeable, fast and friendly. Also nice waiting area.Thank you. Service Departmenr knowledgeable, fast and friendly. Also nice waiting area.Thank you. More

We’ve been receiving excellent service since buying our Outback from this dealership. My only negative was not catching that we were having inner tire wear, which forced us to buy new tire much earlier tha Outback from this dealership. My only negative was not catching that we were having inner tire wear, which forced us to buy new tire much earlier than expected. The multipoint inspection should have caught the wear and we could have gotten an alignment for a lot less than new set of tires. However, this recent service was awesome, as Ben took care of everything from start to finish. More

The employees at the dealership helped me figure out what was wrong with my car and moreover what work it been done incorrectly by another car shop. was wrong with my car and moreover what work it been done incorrectly by another car shop. More

Fast courteous service. No overselling what I didn’t need and let me know what I needed done in the near future No overselling what I didn’t need and let me know what I needed done in the near future More

Really good service and popcorn! !!Thank you for the service and popcorn and chips and water. !!Thank you for the service and popcorn and chips and water. More

Great service, great communication, super easy to deal with and well priced. Would highly recommend! with and well priced. Would highly recommend! More