Walser Polar Mazda - Service Center

Disappointed and amazed I've reviewed WALSER Polar Mazda before and it wasn't pretty. Disappointed: I can honestly give them credit for trying . . . but what happened to m I've reviewed WALSER Polar Mazda before and it wasn't pretty. Disappointed: I can honestly give them credit for trying . . . but what happened to my vehicle and how it drives now is not the same as how it drove before the mechanic forgot to fully re-install the brake assembly after replacing the lower control arms due to a recall. Now its my fault that I have negative equity! Of course I have negative equity, I loved my car before Walser Polar Mazda worked on it and I had no intention of trying to trade it or sell it until after your "work". Amazed: They keep sending me review requests and they keep calling me to get my feedback or try to replace my vehicle which they won't due to the negative equity and an airbag deployment that I was never informed about when I originally bought the vehicle from Polar Mazda. (before Walser) More

Awesome Customer service was so nice. The new place is going to be beautiful. Thank you for helping me out with short notice. Your the best. Customer service was so nice. The new place is going to be beautiful. Thank you for helping me out with short notice. Your the best. More

Mazda CX5 service Great service advisor, quality work, and a reasonable price. I am anxious for the new Mazda showroom, service area, and waiting room to open, since t Great service advisor, quality work, and a reasonable price. I am anxious for the new Mazda showroom, service area, and waiting room to open, since the current temporary waiting area is not my favorite. More

Poor computer ground Non-dealer body shop didn't properly re-install ground for CX-5 computer/electronics after doing front quarter panel replacement. James was our servic Non-dealer body shop didn't properly re-install ground for CX-5 computer/electronics after doing front quarter panel replacement. James was our service writer and nailed it right away with a 2 day loaner! Very impressed as James then sent proper paperwork to our insurance co. and to the body shop hoping to help in our reimbursement for the tow required to Polar Mazda. Much Thanks! More

Great Service as always! I always bring my Mazda cars to this location, I always receive best customer service, I can trust on recommendation on my cars, the price is right an I always bring my Mazda cars to this location, I always receive best customer service, I can trust on recommendation on my cars, the price is right and they always get me coupons for service I get. Matthew and Tom are really great professionals! More

the best. James did an outstanding job and I trust what he tells me. He took care of all the issues with the car and got me going again in a loaner vehicle very James did an outstanding job and I trust what he tells me. He took care of all the issues with the car and got me going again in a loaner vehicle very quickly. More

Amazing service!! In an era uninterested in general interest in other people, the Walser group was a breadth of fresh air! They were genuinely kind and cared about hel In an era uninterested in general interest in other people, the Walser group was a breadth of fresh air! They were genuinely kind and cared about helping me out as efficiently as possible! Would highly recommend! More

Great Customer Service at all times! Walser Polar Mazda has always been very responsive and both Tom Nelson and James Glomstad truly make the Mazda service experience to be something to a Walser Polar Mazda has always been very responsive and both Tom Nelson and James Glomstad truly make the Mazda service experience to be something to acknowledged. They're extremely honest in recommending what's needed and what's not needed each time I bring my car for servicing. I can always trust that my car is well taken care of there as both Tom and James are overseeing the process. I therefore regularly bring my car to the Walser Polar Mazda dealership.. More

Polar Mazda the Best Timeframe thatis you a littletime to wait get a report what is wrong withcar estimates&discountsNo hidden costs andyou get what you need quality serv Timeframe thatis you a littletime to wait get a report what is wrong withcar estimates&discountsNo hidden costs andyou get what you need quality service. More

service of cx5 and test frive of new vehicle great service and spent time with jim Nekola who was knowledgeable and answered my questions on new CX5 vehicle as well as informative test drive, great service and spent time with jim Nekola who was knowledgeable and answered my questions on new CX5 vehicle as well as informative test drive, friendly team. More