Walser Polar Mazda - Service Center

They don't give up until the problem is solved. I had a problem with the navigation system and other setting jumping around with no input. On the first visit they updated the software. When I brough I had a problem with the navigation system and other setting jumping around with no input. On the first visit they updated the software. When I brought it back because it still had problems, they discovered that there was a new version of the software after my first visit. This solved the problems. No extra charge for the second update. This is the first time in four years that it took more than one visit to correct a problem and was not Walzer's problem. They stuck with me until it was resolved. I will be back again! More

Attentive quick excellent work Paid attention to the description of the problem. The evaluation of the problem was done quickly and explained well. Work was done quickly and within Paid attention to the description of the problem. The evaluation of the problem was done quickly and explained well. Work was done quickly and within the estimated time frame. Loaner car was great and appreciated the quick review of operation of features that were important to me. Price was as quoted. More

General maintenence of vehicle Everyone is friendly, knowledgable and just easy to work with. You can tell that everyone cares about the job they do. The car wash with each service Everyone is friendly, knowledgable and just easy to work with. You can tell that everyone cares about the job they do. The car wash with each service is a very nice gesture as well. More

Quick and efficient I went in for an oil change and tire rotation for my cx-9 and they were able to turn it around quickly and efficiently. Plus they took care of a bulle I went in for an oil change and tire rotation for my cx-9 and they were able to turn it around quickly and efficiently. Plus they took care of a bulletin out from Mazda which was a spring in the rear suspension while it was with them. They were able to answer all of the questions that I had as well. This new dealership that walser built is top notch. I won’t need to go anywhere else. More

Great Got the service I wanted and all my questions answered. They were courteous ,knowledgeable not pushy. I would/will come back again. New building is wo Got the service I wanted and all my questions answered. They were courteous ,knowledgeable not pushy. I would/will come back again. New building is wonderful. More

recall service i got great service. they gave me a quality loaner car. also helped me change battery in my key phob. :) I love recalls with no charge. i got great service. they gave me a quality loaner car. also helped me change battery in my key phob. :) I love recalls with no charge. More

Nice people and facilities Tom was very helpful and kept us informed throughout the repair. The facility is beautiful and spacious. They washed our car and had everything prep Tom was very helpful and kept us informed throughout the repair. The facility is beautiful and spacious. They washed our car and had everything prepared when we came to get our car. More

Oil change The team I worked with was fantastic. They helped me solve for a few questions- rear bumper guard and a peeling mirror chip protective covering. The The team I worked with was fantastic. They helped me solve for a few questions- rear bumper guard and a peeling mirror chip protective covering. The work was completed or scheduled right away. Waiting for the vehicle was comfortable in their new facility. I really appreciated the service and experience, Thank you, More

2 h waiting for a 1 h job Evething was fine, but I had to wait 2 h for an 1h job (according to the representative, oil change and a nail in a wheel.) And thanks god I asked, ot Evething was fine, but I had to wait 2 h for an 1h job (according to the representative, oil change and a nail in a wheel.) And thanks god I asked, otherway I would be still there waiting. I am happy that the waiting space is way more nicer that the one in old building though. More

Excellent service My first time having service on my car. There was a recall that they took care of quickly. Super friendly staff in the service department. My first time having service on my car. There was a recall that they took care of quickly. Super friendly staff in the service department. More