Walser Polar Mazda - Service Center

Knowledgeable service team solved problem! My check engine light came on. I brought me car in. The Walser service team quickly assessed what needed to be done, had the parts available on site, My check engine light came on. I brought me car in. The Walser service team quickly assessed what needed to be done, had the parts available on site, replaced the part and I was out driving safely again in two hours. In addition, I mentioned to James Glomstad that I was planning a road trip and he offered to do the check of fluids, belts, tires in addition so that my car would ready for the trip. Thanks to James and the Service Team, I have peace of mind for my vacation! More

Great service My seatbelt issue handled fast and with great customer service. Was greated fast and was promptly taken care of. My issue was resolved within a coup My seatbelt issue handled fast and with great customer service. Was greated fast and was promptly taken care of. My issue was resolved within a couple of days only do to part needed to be ordered. Great customer service! More

Maintenance Easy, fast, service. The only negative was that in the waiting area there was a large aggressive dog that was on a leash and growled at anyone app Easy, fast, service. The only negative was that in the waiting area there was a large aggressive dog that was on a leash and growled at anyone approaching. It did not appear to be a service animal and should not have been in a public area. More

Fast efficient service Great service. It was quick and Tom did a great job of keeping me aware of what was going on. Car drives like it’s brand new. Great service. It was quick and Tom did a great job of keeping me aware of what was going on. Car drives like it’s brand new. More

Great Seervice Experience We were greeted promptly by veery friendly people who recognized us , knew why we made an appointment and took care of our needs. Very nice atmospher We were greeted promptly by veery friendly people who recognized us , knew why we made an appointment and took care of our needs. Very nice atmosphere in the new location. More

Oil change Short wait. Didn't pressure me for tire rotation. My previous experience at another service center always rotated tires for free. I think it should Short wait. Didn't pressure me for tire rotation. My previous experience at another service center always rotated tires for free. I think it should be included in oil change. I would also like to be able to mute TV as no one was watching and I wanted to read More

Great service! I always have great service when I bring my car in. Great staff, very helpful and friendly. Nice dealership. Always very easy to make appointments wh I always have great service when I bring my car in. Great staff, very helpful and friendly. Nice dealership. Always very easy to make appointments when it fits my schedule. More

They don't give up until the problem is solved. I had a problem with the navigation system and other setting jumping around with no input. On the first visit they updated the software. When I brough I had a problem with the navigation system and other setting jumping around with no input. On the first visit they updated the software. When I brought it back because it still had problems, they discovered that there was a new version of the software after my first visit. This solved the problems. No extra charge for the second update. This is the first time in four years that it took more than one visit to correct a problem and was not Walzer's problem. They stuck with me until it was resolved. I will be back again! More

Attentive quick excellent work Paid attention to the description of the problem. The evaluation of the problem was done quickly and explained well. Work was done quickly and within Paid attention to the description of the problem. The evaluation of the problem was done quickly and explained well. Work was done quickly and within the estimated time frame. Loaner car was great and appreciated the quick review of operation of features that were important to me. Price was as quoted. More

General maintenence of vehicle Everyone is friendly, knowledgable and just easy to work with. You can tell that everyone cares about the job they do. The car wash with each service Everyone is friendly, knowledgable and just easy to work with. You can tell that everyone cares about the job they do. The car wash with each service is a very nice gesture as well. More