Walser Polar Mazda - Service Center

Mazda good, on-site services issues The Mazda service center experience was good but the off site services on a new car caused some damage that will need to be corrected. The Mazda service center experience was good but the off site services on a new car caused some damage that will need to be corrected. More

Quick, easy, and what a nice dealership! The lounge is great, comfy chairs, great coffee and snacks. It is an experience. Loved it!. My service advisor James checked in with me and took great The lounge is great, comfy chairs, great coffee and snacks. It is an experience. Loved it!. My service advisor James checked in with me and took great care in providing excellent service. Tom, Samantha, Robin, and Matt are the best service team out there they all worked together for a seamless experience. Thank you Walser Polar Mazda! More

Routine Service Brought my 2016 CX-5 in for 30,000 mile service. Work was completed on time. No issues. Service staff were friendly, though still getting used to thei Brought my 2016 CX-5 in for 30,000 mile service. Work was completed on time. No issues. Service staff were friendly, though still getting used to their new building. More

Friendly and Communicative Service James was friendly and gave me accurate times about when the car would be done. He explained things well to me, found coupons that saved me over $100 James was friendly and gave me accurate times about when the car would be done. He explained things well to me, found coupons that saved me over $100 and told me I didn’t need a rear brake job that he could have easily talked me into. And the new lounge area is really nice! More

Maintainence completed Beautiful new service center with comfortable seating and tables to work at. Friendly staff, goodies and popcorn. Bathroom shiny clean. Do need remot Beautiful new service center with comfortable seating and tables to work at. Friendly staff, goodies and popcorn. Bathroom shiny clean. Do need remotes to be available. More

Used to be a lot better I was in for a oil change and tire rotation. I also presented a coupon for $11 off at the start of appointment and the service person said he would ap I was in for a oil change and tire rotation. I also presented a coupon for $11 off at the start of appointment and the service person said he would apply it. He also told me that he would have me out of there within an hour. An hour and a half later my car was finally done. Why would an oil change and tire rotation take an hour and a half? I did have an appointment. Also, the coupon wasn’t applied and it wasn’t until I noticed it missing from my bill that anything was done about it. Finally my car was washed, but not dried. I now have a water spotted car that looks worse than when it went in. I realize that these are all small items, but to me it’s these small items that will either keep people coming back or make them not want to return. More

Oil change excellent Tom was prompt and courteous and the whole oil change went as explain. Nice waiting area with snacks and drinks. Appreciate the inspection and no pres Tom was prompt and courteous and the whole oil change went as explain. Nice waiting area with snacks and drinks. Appreciate the inspection and no pressure approach! More

Great experience Buying a large purchase such as a car can be stressful. It was just the opposite at Walser. My salesman, Matt Leuty, made it an easy and enjoyable exp Buying a large purchase such as a car can be stressful. It was just the opposite at Walser. My salesman, Matt Leuty, made it an easy and enjoyable experience. He has also continued to support me with my technology questions. I had my first service appointment this week. The service dept was prompt and friendly. More

Walser is a winner! Came for my first oil change on my new CX-5 and saw their new facility. A beautiful and spacious facility with room for customers, salespeople and Came for my first oil change on my new CX-5 and saw their new facility. A beautiful and spacious facility with room for customers, salespeople and mechanics. It’s a great place to shop or work. More

Awesome service! Everything was clearly explained to us and we left confident that we received high quality service and that our car was performing the best it can. Everything was clearly explained to us and we left confident that we received high quality service and that our car was performing the best it can. More