Walser Polar Mazda - Service Center

Good experience with recall Courteous staff. On-time appt for safety recall. Fixed issue. Communicated results. Inspected car for other issues. Done on time and called when done. Courteous staff. On-time appt for safety recall. Fixed issue. Communicated results. Inspected car for other issues. Done on time and called when done. Satisfied customer. More

Unscheduled Service Unscheduled service due to a sensor light. Appointment within the hour and assessment shortly thereafter. With the affected part not on site, I drov Unscheduled service due to a sensor light. Appointment within the hour and assessment shortly thereafter. With the affected part not on site, I drove away in a loaner and received a call the next day when the part was received and the work to my car completed. I've worked with Tom many times over the course of many years and my now second Mazda. Friendly, detailed, professional, It's nice to recognize and work with a familiar face....builds trust. More

Great service We are very happy with our Mazda CX 5. Excellent service at this dealership and the people are very friendly! It’s a great car, We are very happy with our Mazda CX 5. Excellent service at this dealership and the people are very friendly! It’s a great car, More

Knowledgeable service team solved problem! My check engine light came on. I brought me car in. The Walser service team quickly assessed what needed to be done, had the parts available on site, My check engine light came on. I brought me car in. The Walser service team quickly assessed what needed to be done, had the parts available on site, replaced the part and I was out driving safely again in two hours. In addition, I mentioned to James Glomstad that I was planning a road trip and he offered to do the check of fluids, belts, tires in addition so that my car would ready for the trip. Thanks to James and the Service Team, I have peace of mind for my vacation! More

Great service My seatbelt issue handled fast and with great customer service. Was greated fast and was promptly taken care of. My issue was resolved within a coup My seatbelt issue handled fast and with great customer service. Was greated fast and was promptly taken care of. My issue was resolved within a couple of days only do to part needed to be ordered. Great customer service! More

Maintenance Easy, fast, service. The only negative was that in the waiting area there was a large aggressive dog that was on a leash and growled at anyone app Easy, fast, service. The only negative was that in the waiting area there was a large aggressive dog that was on a leash and growled at anyone approaching. It did not appear to be a service animal and should not have been in a public area. More

Fast efficient service Great service. It was quick and Tom did a great job of keeping me aware of what was going on. Car drives like it’s brand new. Great service. It was quick and Tom did a great job of keeping me aware of what was going on. Car drives like it’s brand new. More

Great Seervice Experience We were greeted promptly by veery friendly people who recognized us , knew why we made an appointment and took care of our needs. Very nice atmospher We were greeted promptly by veery friendly people who recognized us , knew why we made an appointment and took care of our needs. Very nice atmosphere in the new location. More

Oil change Short wait. Didn't pressure me for tire rotation. My previous experience at another service center always rotated tires for free. I think it should Short wait. Didn't pressure me for tire rotation. My previous experience at another service center always rotated tires for free. I think it should be included in oil change. I would also like to be able to mute TV as no one was watching and I wanted to read More

Great service! I always have great service when I bring my car in. Great staff, very helpful and friendly. Nice dealership. Always very easy to make appointments wh I always have great service when I bring my car in. Great staff, very helpful and friendly. Nice dealership. Always very easy to make appointments when it fits my schedule. More