Walser Polar Mazda - Service Center

Frustrating It took 7 employees a month to figure what was "wrong with my car" - only to find out that they just didn't know how to use a Mazda factory remote st It took 7 employees a month to figure what was "wrong with my car" - only to find out that they just didn't know how to use a Mazda factory remote start...on a Mazda vehicle. One employee finally did some research and found out they'd just been doing it wrong the whole time. James was the one that finally figured it out. More

Consistently Good Service for a Fair Price I lease a vehicle and have used the Service Center since the beginning of my lease. It's easy to schedule service online and appointments always seem I lease a vehicle and have used the Service Center since the beginning of my lease. It's easy to schedule service online and appointments always seem to be available. I have price shopped and Walser consistently meets or exceeds the pricing deals of competitors. More

New facility .. faster service The new facility is open and airy. The service center is well staffed, my car was serviced promptly with the minimum amount of waiting. Glad to be a The new facility is open and airy. The service center is well staffed, my car was serviced promptly with the minimum amount of waiting. Glad to be a loyal customer More

Service Experience I loved being able to use a loaner car while my vehicle while my vehicle was being serviced. James was excellent at communicating what was wrong with I loved being able to use a loaner car while my vehicle while my vehicle was being serviced. James was excellent at communicating what was wrong with my vehicle and letting me know what the cost of the service would be. More

A dealership you can trust! Brought my Mazda in for an unscheduled service. Matt Carroll was able to schedule me in for a repair on my car, same day without an appointment AND pr Brought my Mazda in for an unscheduled service. Matt Carroll was able to schedule me in for a repair on my car, same day without an appointment AND provide a rental car so I could make it to work. My car was fixed in the time that was told to me and fixed right the first time. Plus, they gave my car a wash which is one of the awesome benefits that keeps me coming back along with great customer service! More

Reliable, Friendly Service The service team at Walser Polar Mazda is always friendly, informative, and respectful of my time. They explain things well and are patient with my q The service team at Walser Polar Mazda is always friendly, informative, and respectful of my time. They explain things well and are patient with my questions. I also love the online scheduling so I can look at the options and make my service appointment fit in my chaotic meeting schedule. It was also great to see the power outlets available in the waiting area, which allows me to work while my vehicle is being worked on. I have dealers closer to my home, but the excellent staff and service here make driving 48 miles a no-brainer for me. More

Excellent servce, amazing new facility Just needed an oil change and tire rotation - both were done timely. The new facility is outstanding - modern, open, spacious, clean! I was able to Just needed an oil change and tire rotation - both were done timely. The new facility is outstanding - modern, open, spacious, clean! I was able to work while I was there - they even have a small room with a door. Matt and James were helpful and friendly. More

Pure confusion put to rest I had no doubts that walser polar mazda would be able to find the issue with my car, but I was frantically trying to figure out why my car was behavin I had no doubts that walser polar mazda would be able to find the issue with my car, but I was frantically trying to figure out why my car was behaving strangely just 40 minutes before I drove my car into the service garage. Not only did they fit me into their schedule almost immediately, but my car drove out as smoothly as it did when I purchased it. 👏👏👏 More

Great service Did a great job. Timely. Work done to spec. Reasonable price for oil change, tire rotation, and multi-point check (with coupon) as well as turning off Did a great job. Timely. Work done to spec. Reasonable price for oil change, tire rotation, and multi-point check (with coupon) as well as turning off a nagging service light. Like the new service center. Coffee station was good. More

Well Done Polar Mazda Service is very easy, quick and customer friendly. There were text reminders w the address for quick access. The service manager, Tom Ne Polar Mazda Service is very easy, quick and customer friendly. There were text reminders w the address for quick access. The service manager, Tom Nelson, was helpful, seasoned and curtious but the facility, which is usually not nice was very comfortable, easy to get in and out and totally transparent. I’ll go back for service! More