Walser Polar Mazda - Service Center
White Bear Lake, MN
905 Reviews of Walser Polar Mazda - Service Center
Routine maintenance Like your clean and spacious new building; I enjoyed observing my car servicing through the large window baby.and looked over the 2019's while I was e Like your clean and spacious new building; I enjoyed observing my car servicing through the large window baby.and looked over the 2019's while I was enjoying a bottled water and healthy snack. Thankfully the technician pulled the cabin filter the as the required replacement even though it was not for for replacement given mileage on vehicle.. The service was completed in less than one hour and wash washed . More
Routine 5K service & oil change James was really helpful - responded as soon as I pulled-in, explained what is included in the service and kept me informed during service process. James was really helpful - responded as soon as I pulled-in, explained what is included in the service and kept me informed during service process. More
Always a great experience They know their stuff and get the job done. Beautiful facility. I always love going there to connect with the staff. They are all nice people They know their stuff and get the job done. Beautiful facility. I always love going there to connect with the staff. They are all nice people More
Fast friendly service Fast service friendly staff needs a pop machine of some Style waiting room was clean. Very clean and very pleasant. Like I said my only complaint is t Fast service friendly staff needs a pop machine of some Style waiting room was clean. Very clean and very pleasant. Like I said my only complaint is that there wasn't any form of pop machine or soda machine More
Bad service I bought my car (not a mazda) at the mazda dealership and brought it in for an ac fix per purchase agreement. When I arrive it was made pretty clear t I bought my car (not a mazda) at the mazda dealership and brought it in for an ac fix per purchase agreement. When I arrive it was made pretty clear that people who had purchased a mazda were treated better than I was. No on showed me to the waiting room a got a nod of the head in the general direction of the writing room. Other people who arrived after me were shown to the waiting area. The people in the service center came out to talk about the repairs or to tell them that the car was almost done, when someone came to talk to me it was like it was an after thought. When my car was returned to the original area that I dropped it off in it took quite some time for someone to come tell me that it was done even thought I could see it. More
Routine Service and New Tires James provided outstanding service with my visit. Showed me options for new tires so I could decide what was best, searched for discounts, and overall James provided outstanding service with my visit. Showed me options for new tires so I could decide what was best, searched for discounts, and overall did a great job keeping me informed. I also love the new Mazda facility! More
Routine maintenance plus a little extra I felt very comfortable working with the Service Center. I scheduled an appointment for routine maintenance, but also had a concern about my running l I felt very comfortable working with the Service Center. I scheduled an appointment for routine maintenance, but also had a concern about my running light. The staff worked to figure out what was going on and see if my warranty would cover it. They kept me updated throughout the process and gave good time estimates. Thank you! More
Good services. Had oil change. Next day I get $11 off coupon in the mail. Should have offered me the discount. I'm sure you were aware of the mailing. Had oil change. Next day I get $11 off coupon in the mail. Should have offered me the discount. I'm sure you were aware of the mailing. More
Quick and friendly service I had my car towed there as a battery cable had corroded through. James kept me informed on the whole process. He explained what the cost range could I had my car towed there as a battery cable had corroded through. James kept me informed on the whole process. He explained what the cost range could be from a partial cable replacement all the way to a whole harness replacement. Thankfully they were able to the lower end, and the final cost came out lower than expected. The job was also completed faster than was anticipated. Highly recommend. More
Great service. Your service department took extra time to try to find the noise that is coming from under my dash board. I decided not to have the dash pulled out f Your service department took extra time to try to find the noise that is coming from under my dash board. I decided not to have the dash pulled out for such a small noise. Your service people did a great job trying to find the noise. More