Walser Polar Mazda - Service Center
White Bear Lake, MN
868 Reviews of Walser Polar Mazda - Service Center
Pure confusion put to rest I had no doubts that walser polar mazda would be able to find the issue with my car, but I was frantically trying to figure out why my car was behavin I had no doubts that walser polar mazda would be able to find the issue with my car, but I was frantically trying to figure out why my car was behaving strangely just 40 minutes before I drove my car into the service garage. Not only did they fit me into their schedule almost immediately, but my car drove out as smoothly as it did when I purchased it. 👏👏👏 More
Great service Did a great job. Timely. Work done to spec. Reasonable price for oil change, tire rotation, and multi-point check (with coupon) as well as turning off Did a great job. Timely. Work done to spec. Reasonable price for oil change, tire rotation, and multi-point check (with coupon) as well as turning off a nagging service light. Like the new service center. Coffee station was good. More
Well Done Polar Mazda Service is very easy, quick and customer friendly. There were text reminders w the address for quick access. The service manager, Tom Ne Polar Mazda Service is very easy, quick and customer friendly. There were text reminders w the address for quick access. The service manager, Tom Nelson, was helpful, seasoned and curtious but the facility, which is usually not nice was very comfortable, easy to get in and out and totally transparent. I’ll go back for service! More
Good experience with recall Courteous staff. On-time appt for safety recall. Fixed issue. Communicated results. Inspected car for other issues. Done on time and called when done. Courteous staff. On-time appt for safety recall. Fixed issue. Communicated results. Inspected car for other issues. Done on time and called when done. Satisfied customer. More
Unscheduled Service Unscheduled service due to a sensor light. Appointment within the hour and assessment shortly thereafter. With the affected part not on site, I drov Unscheduled service due to a sensor light. Appointment within the hour and assessment shortly thereafter. With the affected part not on site, I drove away in a loaner and received a call the next day when the part was received and the work to my car completed. I've worked with Tom many times over the course of many years and my now second Mazda. Friendly, detailed, professional, It's nice to recognize and work with a familiar face....builds trust. More
Great service We are very happy with our Mazda CX 5. Excellent service at this dealership and the people are very friendly! It’s a great car, We are very happy with our Mazda CX 5. Excellent service at this dealership and the people are very friendly! It’s a great car, More
Knowledgeable service team solved problem! My check engine light came on. I brought me car in. The Walser service team quickly assessed what needed to be done, had the parts available on site, My check engine light came on. I brought me car in. The Walser service team quickly assessed what needed to be done, had the parts available on site, replaced the part and I was out driving safely again in two hours. In addition, I mentioned to James Glomstad that I was planning a road trip and he offered to do the check of fluids, belts, tires in addition so that my car would ready for the trip. Thanks to James and the Service Team, I have peace of mind for my vacation! More
Great service My seatbelt issue handled fast and with great customer service. Was greated fast and was promptly taken care of. My issue was resolved within a coup My seatbelt issue handled fast and with great customer service. Was greated fast and was promptly taken care of. My issue was resolved within a couple of days only do to part needed to be ordered. Great customer service! More
Maintenance Easy, fast, service. The only negative was that in the waiting area there was a large aggressive dog that was on a leash and growled at anyone app Easy, fast, service. The only negative was that in the waiting area there was a large aggressive dog that was on a leash and growled at anyone approaching. It did not appear to be a service animal and should not have been in a public area. More
Fast efficient service Great service. It was quick and Tom did a great job of keeping me aware of what was going on. Car drives like it’s brand new. Great service. It was quick and Tom did a great job of keeping me aware of what was going on. Car drives like it’s brand new. More