Walser Polar Mazda - Service Center
White Bear Lake, MN
942 Reviews of Walser Polar Mazda - Service Center
It feels like service is on the customers side. Rather than trying to sell parts like new windshield wipers they seem to be willing to help us keep maintenance costs down. They must be seeing that Rather than trying to sell parts like new windshield wipers they seem to be willing to help us keep maintenance costs down. They must be seeing that this is the attitude that birngs customers back. More
The service itself was great, the people were really kind and took care of my car for me. I decided to work in the waiting area during the oil change, but the tv was super loud and it was really hard to focu and took care of my car for me. I decided to work in the waiting area during the oil change, but the tv was super loud and it was really hard to focus while I was there. More
After two frustrating attempts to get resolution to the squeaky brakes on my 25 CX70, Matt C contacted me directly to explain what is going on with Mazda’s problems regarding the OEM bake pads. He assured squeaky brakes on my 25 CX70, Matt C contacted me directly to explain what is going on with Mazda’s problems regarding the OEM bake pads. He assured me I he would be in touch as soon as he hears of the manufacturer fix. Although it doesn’t solve the problem, I appreciated the personal touch and feel confident I won’t be “forgotten”. More
Walser Polar Mazda is the best! The service advisors always take the time to explain all their recommendations and are always very communicative until the work is complete. The service advisors always take the time to explain all their recommendations and are always very communicative until the work is complete. More
Everyone was polite, knowledgeable, The dealership was clean and attractive, We always got to deal with the same customer service rep, who always remembered who we were and what our issue was. The prices clean and attractive, We always got to deal with the same customer service rep, who always remembered who we were and what our issue was. The prices were not much higher than those of non-dealership repair shops. And we were given a cost free rental car for the time that our car was in the shop. We were impressed and we will be back. More
Service department professional and courteous quick device and good advice on recommending maintenance schedules .Love the free car wash Nice touch. device and good advice on recommending maintenance schedules .Love the free car wash Nice touch. More