Walser Polar Mazda - Service Center

Friendly and Efficient Service Tom Nelson was his usual friendly, informative self. The service was completed in the time they had estimated. And the new waiting area is top of th Tom Nelson was his usual friendly, informative self. The service was completed in the time they had estimated. And the new waiting area is top of the line - TV, snacks, coffee and pop, electrical and USB plug-ins. More

Product Install I purchased the protection package for the interior and exterior or my vehicle when I bought my car and had to get it applied. Staff that I dealt with I purchased the protection package for the interior and exterior or my vehicle when I bought my car and had to get it applied. Staff that I dealt with every step of the way were very helpful and accomodating to make it as simple as possible for me. I've got a lot going on right now and was stupid tired both when I dropped off and picked up my vehicle, so their patience and assistance were very appreciated. More

Service I have been going to the mazda dealership for over 15 years and have never had anything but excellent service I would buy my next vehicle at Mazda I have been going to the mazda dealership for over 15 years and have never had anything but excellent service I would buy my next vehicle at Mazda More

Friendly suggestion Overall a great experience. One suggestion -- I really wish that someone would have given me the opportunity/reminder to remove the after market roof Overall a great experience. One suggestion -- I really wish that someone would have given me the opportunity/reminder to remove the after market roof rack, as I was disappointed that the car didn't get a quick wash prior to picking it up. This is very minor, but at least then I'd get to feel like I had a choice in coming to pick up a nice clean car. More

Service and sales center. “Oil change” The facility is easy to find and access right off hwy 61. Drive right in to a beautiful bright, warm, clean, parking area where you are met by a serv The facility is easy to find and access right off hwy 61. Drive right in to a beautiful bright, warm, clean, parking area where you are met by a service representative. The waiting lounge is directly attached through double glass doors. . Includes comfortable seating, drinks and new cars for your viewing pleasure. Staff was very friendly and helpful. I will be back. Thanks Tom. More

The service was exceptional, they exeed my expectations. I was very pleased with the service, you can tel they are working hard to give their customers the very best quality, value and service. I was very pleased with the service, you can tel they are working hard to give their customers the very best quality, value and service. More

Tom and crew were great. Very attentive staff. No matter what my needs are, they have it covered. Really like the layout and cleanliness of the dealership and shop. Great w Very attentive staff. No matter what my needs are, they have it covered. Really like the layout and cleanliness of the dealership and shop. Great work. More

Wonderful service as always I have had 4 new Mazdas in the past 10 years. I LOVE Walser Polar Mazda. I wouldn't think of going anywhere else. The service department is wonderful I have had 4 new Mazdas in the past 10 years. I LOVE Walser Polar Mazda. I wouldn't think of going anywhere else. The service department is wonderful and their treatment is above and beyond. Everyone there is so nice and helpful. I highly recommend them to anyone. More

Excellent operation Great service. Got me in promptly,diagnosed and fixed the issue quickly. I had tried to get an appointment for this issue at a closer dealership with Great service. Got me in promptly,diagnosed and fixed the issue quickly. I had tried to get an appointment for this issue at a closer dealership with disappointing results. Highly recommend. More

Professional Service! James provided excellent customer service. He was friendly, professional and efficient! He made sure that I understood Mazda's recommendations for s James provided excellent customer service. He was friendly, professional and efficient! He made sure that I understood Mazda's recommendations for service and didn't just assume, he gave me the opportunity to make that decision. He made sure all of the snow was removed from my loaner car. And called and left a message when my car was ready. He was very accommodating! More