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Walser Polar Mazda - Service Center
White Bear Lake, MN
943 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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943 Reviews of Walser Polar Mazda - Service Center
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December 31, 2018
Excellent service! I have always had excellent service at Walser Polar Mazda. The service people are very friendly and do everything they can to make it a positive exper I have always had excellent service at Walser Polar Mazda. The service people are very friendly and do everything they can to make it a positive experience for me. More
by WALDD
Verified CustomerEmployees Worked With
James Glomstadt
December 31, 2018
Recall Brought my CX9 in for a recall. Part was ordered, appointment scheduled, all done in a timely manner. While it there they also checked other items and Brought my CX9 in for a recall. Part was ordered, appointment scheduled, all done in a timely manner. While it there they also checked other items and noted that a bulb was out and my cabin air filter really needed changing. Who knew there was even such a thing as a cabin air filter?! They also gave us a loaner so we didn't have to sit around and wait. I would definitely recommend this garage. More
by Trish
Employees Worked With
Tom Nelson
December 30, 2018
Nice work!! I had 3 issues with my vehicle, brought it in and within a few hours they called me and gave me a thorough explanation of what was going and on and th I had 3 issues with my vehicle, brought it in and within a few hours they called me and gave me a thorough explanation of what was going and on and the cost. Later that day, I received a phone call stating that my car was fixed. A few gallons in the rental vehicle they gave me and I was back to pickup my CX-7. Work was timely and well done...thanks guys. I've always have had my reservations bringing my car to a dealership to have things fixed, but over the years, you guys have earned my trust with great work and fair pricing on both our CX-7 and our Mazda 5. More
by PGCOYAN
Employees Worked With
James Glomstadt
December 27, 2018
Service A++ As always, timely and professional with maintenance service on my 2005 Mazda 3...very honest in what needed to be done vs what can wait until later... As always, timely and professional with maintenance service on my 2005 Mazda 3...very honest in what needed to be done vs what can wait until later...online scheduling is a big plus...keep up the great work! More
by wthr50
Employees Worked With
James Glomstadt, Tom Nelson
December 24, 2018
Great service, reasonable prices Dropped in for a Saturday morning oil change and to schedule some overdo work on my CX-7. They were able complete it all same day, and at a price that Dropped in for a Saturday morning oil change and to schedule some overdo work on my CX-7. They were able complete it all same day, and at a price that was competitive with my neighborhood garage. Pleased to have Mazda trained technicians working on my car rather than someone who rarely sees a CX-7. Matt and the gang took great care of me. More
by taski84
Employees Worked With
Matthew Carroll
December 24, 2018
I Love WalserPolar Mazda I have bought 3 cars from this dealership and have never had a negative experience, especially with the Service Department. I always encourage friend I have bought 3 cars from this dealership and have never had a negative experience, especially with the Service Department. I always encourage friends/family to check out Polar Chev/Mazda. More
by Cdr1of7
Employees Worked With
I can’t remember.
December 19, 2018
Excellent! Everyone I encountered was fruendly, helpful, and kind. The work was also completed in a timely fashion. My car was even washed; that was a nice su Everyone I encountered was fruendly, helpful, and kind. The work was also completed in a timely fashion. My car was even washed; that was a nice surprise! More
by swaan64
Employees Worked With
Do not know their names, sorry.
December 19, 2018
Recall repair The recall part was initially on back order. The dealer called to arrange a time to replace the recall part, in a timely manner. Sll staff were frien The recall part was initially on back order. The dealer called to arrange a time to replace the recall part, in a timely manner. Sll staff were friendly and helpful in thus lively showroom and service center. More
by Bearlover18
Employees Worked With
James Glomstadt
December 19, 2018
GREAT SERVICE Tom Nelson is friendly and knowledgable. We look forward to talking with him when we bring our Mazda in for service. We hope he's there for many yea Tom Nelson is friendly and knowledgable. We look forward to talking with him when we bring our Mazda in for service. We hope he's there for many years to come. More
by waldig511
Employees Worked With
Tom Nelson
December 18, 2018
No more shrapnel Replaced recalled potentially deadly airbag recall. Even washed it up which I greatly appreciated. Thanks that was a terrific surprise and it made Replaced recalled potentially deadly airbag recall. Even washed it up which I greatly appreciated. Thanks that was a terrific surprise and it made me consider service in the future there More
by dkmach25
Employees Worked With
James Glomstadt
