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Walser Polar Mazda - Service Center

White Bear Lake, MN

4.8
844 Reviews

844 Reviews of Walser Polar Mazda - Service Center

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December 18, 2018

No more shrapnel Replaced recalled potentially deadly airbag recall. Even washed it up which I greatly appreciated. Thanks that was a terrific surprise and it made More

by dkmach25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Glomstadt
Dec 24, 2018 -

Walser Polar Mazda responded

Thanks for reviewing us!

December 18, 2018

Friendly and Efficient Service Tom Nelson was his usual friendly, informative self. The service was completed in the time they had estimated. And the new waiting area is top of th More

by chuckfitzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nelson
Dec 24, 2018 -

Walser Polar Mazda responded

Thanks for reviewing us!

December 15, 2018

Product Install I purchased the protection package for the interior and exterior or my vehicle when I bought my car and had to get it applied. Staff that I dealt with More

by MEGSHOPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret J, Dave Brown
Dec 24, 2018 -

Walser Polar Mazda responded

Thanks for reviewing us!

December 14, 2018

Service I have been going to the mazda dealership for over 15 years and have never had anything but excellent service I would buy my next vehicle at Mazda More

by TIMDEBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carroll
Dec 24, 2018 -

Walser Polar Mazda responded

Thanks for rating us 5 stars!

December 14, 2018

Friendly suggestion Overall a great experience. One suggestion -- I really wish that someone would have given me the opportunity/reminder to remove the after market roof More

by TIMOTHYDARRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carroll, James Glomstadt, Tom Nelson
Dec 24, 2018 -

Walser Polar Mazda responded

Thanks for sharing this feedback! We're glad to know that your experience was a good one. Please let us know if we can assist you in any other way!

December 14, 2018

Service and sales center. “Oil change” The facility is easy to find and access right off hwy 61. Drive right in to a beautiful bright, warm, clean, parking area where you are met by a serv More

by Jim@warroad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nelson
Dec 24, 2018 -

Walser Polar Mazda responded

Thanks for sharing this feedback! We're glad to know that your experience with us was worthy of 5 stars. Please let us know if we can assist you in any other way!

December 14, 2018

The service was exceptional, they exeed my expectations. I was very pleased with the service, you can tel they are working hard to give their customers the very best quality, value and service. More

by VIEYRA.PRECIOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Dec 24, 2018 -

Walser Polar Mazda responded

Thanks for reviewing us!

December 13, 2018

Tom and crew were great. Very attentive staff. No matter what my needs are, they have it covered. Really like the layout and cleanliness of the dealership and shop. Great w More

by Castorc99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nelson
Dec 24, 2018 -

Walser Polar Mazda responded

Thanks for rating us 5 stars!

December 13, 2018

Wonderful service as always I have had 4 new Mazdas in the past 10 years. I LOVE Walser Polar Mazda. I wouldn't think of going anywhere else. The service department is wonderful More

by NAGGAKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Hampshire, Matthew Carroll, James Glomstadt, Tom Nelson
Dec 24, 2018 -

Walser Polar Mazda responded

Thanks for rating us 5 stars!

December 13, 2018

Excellent operation Great service. Got me in promptly,diagnosed and fixed the issue quickly. I had tried to get an appointment for this issue at a closer dealership with More

by Wester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nelson
Dec 24, 2018 -

Walser Polar Mazda responded

Thanks for rating us 5 stars!

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