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Walser Polar Mazda - Service Center

White Bear Lake, MN

4.9
669 Reviews

669 Reviews of Walser Polar Mazda - Service Center

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July 17, 2018

Awesome Customer service was so nice. The new place is going to be beautiful. Thank you for helping me out with short notice. Your the best. More

by KATIEXOXO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Nelson
Jul 20, 2018 -

Walser Polar Mazda responded

That's great to hear! Thanks for rating us 5 stars!

July 17, 2018

Mazda CX5 service Great service advisor, quality work, and a reasonable price. I am anxious for the new Mazda showroom, service area, and waiting room to open, since t More

by RandyF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Nelson
Jul 20, 2018 -

Walser Polar Mazda responded

That's great to hear! Thanks for rating us 5 stars!

July 17, 2018

Awesome job Great place nice staff. Awesome job love the new building Dave and JIM did a wonderful job answering all our questions and made us laugh at the same More

by BRINKMANBJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Nekola, Dave Brown
Jul 20, 2018 -

Walser Polar Mazda responded

Thanks for the 5 star review!

July 17, 2018

Excellent service Service is easy to schedule, fast, and efficient. Tom always makes sure to explain exactly what is needed and the staff go out if their way to quickly More

by wwcentury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Nelson
Jul 20, 2018 -

Walser Polar Mazda responded

Thanks for the 5 star review!

July 17, 2018

good service The work was done in a reasonable amount of time and the work done explained. The vehicle was clean when it was given back to me. More

by lorenhammond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Nelson
Jul 20, 2018 -

Walser Polar Mazda responded

Thanks for the 5 star review!

July 17, 2018

Disappointed and amazed I've reviewed WALSER Polar Mazda before and it wasn't pretty. Disappointed: I can honestly give them credit for trying . . . but what happened to m More

by BRIANINGLE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Carroll, James Glomstadt
Aug 13, 2018 -

Walser Polar Mazda responded

Thank you for reaching out to us and for your continued conversations with our staff. We're very sorry to hear this, and we take customer feedback seriously and we will use this to improve our processes for future customers. We hope you'll give us another chance to show you that. Thank you.

July 17, 2018

Poor computer ground Non-dealer body shop didn't properly re-install ground for CX-5 computer/electronics after doing front quarter panel replacement. James was our servic More

by olyingrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Glomstadt
Jul 20, 2018 -

Walser Polar Mazda responded

Thanks for the 5 star review!

June 22, 2018

Great Service as always! I always bring my Mazda cars to this location, I always receive best customer service, I can trust on recommendation on my cars, the price is right an More

by e.detrinidad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Carroll, Tom Nelson
Jun 25, 2018 -

Walser Polar Mazda responded

We love to hear you are consistently satisfied with your service! We value our customers opinions, so thank you for the great review!

June 22, 2018

the best. James did an outstanding job and I trust what he tells me. He took care of all the issues with the car and got me going again in a loaner vehicle very More

by megibbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Glomstadt
Jun 25, 2018 -

Walser Polar Mazda responded

We are so happy to hear that our team took great care of you. Thanks for the 5 star review, and we hope to see you again soon!

June 22, 2018

Amazing service!! In an era uninterested in general interest in other people, the Walser group was a breadth of fresh air! They were genuinely kind and cared about hel More

by QUINN.M.BUTLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Nelson
Jun 25, 2018 -

Walser Polar Mazda responded

We love to hear that our team treated you with kindness! We value the opinion of our customers, so thank you for reaching out and giving us a great review. We hope to see you again soon!

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