Walser Polar Mazda - Service Center

I will not go anywhere else. They are the best, I have been going for all my work for years. They are the best, I have been going for all my work for years. More

I think the service is good. What I’m not too happy about is the communication between the rep I was working with and me. I was told my car would be ready the following Monday du What I’m not too happy about is the communication between the rep I was working with and me. I was told my car would be ready the following Monday due to a part being ordered but in fact, it was done on Friday. I never got a phone call saying so (he said he called me twice) and so I could have picked up my vehicle that day. I was waiting to hear back on Monday and still never received a call. I ended up calling him back mid day on Monday. Was I ever going to get a call? I could have gone all week not having my car. Anyhow, it seems to me that there was certainly a lack of communication and responsibility on this. He did tell me there was something wrong with the phone’s which could be true but if so, get your phones fixed? Not a good experience overall about the communication. Good service as far as the car goes. More

Everything is good except the maintenance timer didn't get reset. On the way home the maintenance reminder showed up. get reset. On the way home the maintenance reminder showed up. More

The service was great. The price of the service is way too high for an oil change and tire rotation. The price of the service is way too high for an oil change and tire rotation. More

Efficient and knowledgeable. Service managers very helpful The video inspection is a great tool in understanding what has to be done Service managers very helpful The video inspection is a great tool in understanding what has to be done More

I liked your service team. Very helpful. I’m still getting used to the car. I don’t like some of the features! I really don’t like sharing my driving data with anyone. I feel t Very helpful. I’m still getting used to the car. I don’t like some of the features! I really don’t like sharing my driving data with anyone. I feel this is an invasion of my privacy, which gets more compromised daily! More

0% they get laying the price it’s not comfortable because they can tell lay because they can tell lay More

The video on issues they found and corrective measure taken was excellent. This survey requiring so many words has been the worst part of the service. taken was excellent. This survey requiring so many words has been the worst part of the service. More

These guys really took care to listen and do things right. They worked with Mazda to secure warranty repair, order parts, and ensure I was in a satisfactory loaner. Impressive professionalism, transpar right. They worked with Mazda to secure warranty repair, order parts, and ensure I was in a satisfactory loaner. Impressive professionalism, transparency and honesty. Five stars. I worked with Robert and he has been excellent. More

Very honest and straightforward dealership. I like the video evaluation that was sent to me on my first oil change. Very impressed on their service. Class act all the way I like the video evaluation that was sent to me on my first oil change. Very impressed on their service. Class act all the way More