Walser Polar Mazda - Service Center

Fast service We got the vehicle back earlier than promised. James was great to work with. The new Mazda building including the service facility is very nice. We got the vehicle back earlier than promised. James was great to work with. The new Mazda building including the service facility is very nice. More

Excellent service, with short notice! With very cold weather I had concerns w my battery: without an appointment the Service Manager fit me in within an hour. Outstanding service again thi With very cold weather I had concerns w my battery: without an appointment the Service Manager fit me in within an hour. Outstanding service again this week! More

Professional and Knowledgeable Staff I realize that going to a dealership for repairs isn’t always the most economical thing to do, but the staff here really makes the experience worth th I realize that going to a dealership for repairs isn’t always the most economical thing to do, but the staff here really makes the experience worth the money you pay. Plus they do quality work with Mazda parts, so I don’t have to worry about something breaking six months after the repair. I got an oil change for less than I would have at a Jiffy Lybe or Instant oil change company. I’ll keep bringing my car here to maintain. More

Great Service! I scheduled my appointment for a Saturday morning and was greeted as soon as I got through the door with smiling faces from both James and Bret! They I scheduled my appointment for a Saturday morning and was greeted as soon as I got through the door with smiling faces from both James and Bret! They got the mileage off my car and got right to work. This was my first oil change and tire rotation since I bought my car and they made it so simple and easy. I left for around an hour and returned to my car completed as well as washed (it was pretty dirty). Robin checked me out and explained the paperwork I was being sent home with (repair order with the inspection). Everyone was amazing to work with and I will definitely be returning for all of my service needs to Walser Polar Mazda. More

Tom and his co-workers are great service or people. I call Tom direct whenever I have a problem with my 2014 Mazda. I think he knows who I am now and he knows my little poodle too. Your service people S I call Tom direct whenever I have a problem with my 2014 Mazda. I think he knows who I am now and he knows my little poodle too. Your service people SMILE. that's a great way to greet customers before words are spoken! Friendly helpful knowledgeable. If they don't know the answer to the problem, they find out the solution and get back to me. More

In and out in a flush After the phenomenal service I experienced when I brought my car in for recall work, I decided to go back for a transmission fluid flush (which they h After the phenomenal service I experienced when I brought my car in for recall work, I decided to go back for a transmission fluid flush (which they had recommended after doing an inspection). The service department is full of friendly faces who made me feel welcomed and well taken care of. I enjoyed snacks and coffee in comfort while they serviced my car. A win-win all around! More

Everyone is very friendly and the waiting area is nice! It’s a great place to come for service! And I love my Mazda! They are very knowledgeable about each car! Good popcorn also! Done It’s a great place to come for service! And I love my Mazda! They are very knowledgeable about each car! Good popcorn also! Done More

Very professional and friendly This is my first maintenance, great customer service, very quick and I'm satisfied with all the service. Online appoitment very convenient. Nice job t This is my first maintenance, great customer service, very quick and I'm satisfied with all the service. Online appoitment very convenient. Nice job team Walser WBL More

Air bag recall The service area was very crowded but were treated friendly and professionally. The area was very clean and the waiting area was pleasant We receive The service area was very crowded but were treated friendly and professionally. The area was very clean and the waiting area was pleasant We received a phone call when the work was completed More

Routine and tires Explained service done. Unknown Employee choose TV station without asking what one might like to watch. Didn’t leave remote. 2+ hours of looking at be Explained service done. Unknown Employee choose TV station without asking what one might like to watch. Didn’t leave remote. 2+ hours of looking at beach side homes for sale very annoying. . No customer service there. More