Walser Polar Mazda - Service Center
White Bear Lake, MN
941 Reviews of Walser Polar Mazda - Service Center
The service was good but the communication was bad. The advisor was supposed to call and give an update knowing I needed an update by a certain time but never did until much later. I called for an upda The advisor was supposed to call and give an update knowing I needed an update by a certain time but never did until much later. I called for an update and he said he'll call back in 10 minutes but never did. Then when the repair was done, I was not notified and had to go check it out myself. More
We brought our vehicle in for evaluation and service, but the technicians could not recreate the reported issue. Instead of throwing parts and money at the vehicle, they recommended that we return if/when th the technicians could not recreate the reported issue. Instead of throwing parts and money at the vehicle, they recommended that we return if/when the problem occurs again. I appreciate the honest and logical approach to service. More