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Walser Polar Mazda - Service Center

White Bear Lake, MN

4.8
866 Reviews

866 Reviews of Walser Polar Mazda - Service Center

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January 01, 2025

Tom, as always was excellent in handling the service work needed. The warranty work was done quickly and efficiently. The video emailed/texted to me clearly showed the replacements that were needed. The loan More

by s.knaak40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
December 31, 2024

I dealt with Easton and bought a used Escape. He was awesome and Rob in service was also great to deal with. 3rd vehicle from a Walser dealership and I'll always come back! More

by iammunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton and Rob.
December 30, 2024

Great customer service. Always fast and clear with what’s going on with your vehicle. Love the videos of the inspection. More

by savannahmaiers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember a name
December 30, 2024

Went to this dealership to try it out. Had been going to Brooklyn Park dealership and wasn't really impressed. I was very satisfied with the Employees and the the work team. More

by SUSANN1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember there names
December 30, 2024

We thought it was appointment time found out it is just a drop off time. Not happy vehicle will be done whenever. More

by nwill4473
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom and Rob
December 27, 2024

This dealership is always reliable. I take my car in for routine services and they are always amazing! More

by mnekola19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, James
December 23, 2024

They treat me & my car with care & respect. I trust them to make sure my car is in great shape! More

by Munira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
November 30, 2024

I would give 5 stars if my my concerns were met the first time I called however it took 3 attempts before anyone would take my issue seriously. (My car was brand new off the lot and 3 days old when I noticed More

by LAURENCARTER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
November 20, 2024

The service advisors are always welcoming and professional. I know that my car is in good hands and that I am going to get the repairs I need and only the repairs I need. More

by JSANTASOLEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I remember James’s name, but I know there have been others!
November 16, 2024

Nice waiting area. Appreciate the snacks! The nice car wash after service does not go unnoticed. More

by BRYMAR86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
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