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Walser Polar Mazda - Service Center

White Bear Lake, MN

4.9
761 Reviews

761 Reviews of Walser Polar Mazda - Service Center

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June 12, 2021

Prompt and professional service! Tom always greets us with a smile and keeps us updated on the progress of service. Video of work completed is a nice addition. More

by kferkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nelson
June 10, 2021

Great service, love the new video feedback from the service department. Sent the video to some of my friends who are not car guys, and they loved it also. I think all dealers like Honda Toyota and Suba More

by Michaelj8588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Schwarting, Matthew Carroll, Jackson Harding
June 08, 2021

Excellent, timely and professional service Got my car in for service promptly at the scheduled time and the video review they sent was impressive It takes a bit to impress me - and they did it Highly re More

by dllarson5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Glomstadt, Tom Nelson
June 03, 2021

excellent experience as usual. great waiting area where I can work, and love the video that was sent with details on the sork to the car More

by marti227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Glomstadt
May 29, 2021

Friendly employees and clean dealership. Keep you informed what is happening and how long it is going to take. Easy to make appointment and choice of time. More

by Slorrt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carroll
May 06, 2021

Friendly service advisor, great waiting area. All was very good. Only complaint was $30 cost to open glove box, remove and replace cabin filter. Maybe 2-3 minute job. I appreciate that you need to make a More

by Rjohnson3500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Glomstadt
May 02, 2021

James Glomstad , your service advisor, is always so helpful and kind. For the past three years he has helped me keep up to date with my care maintenance. He explains his suggestions very carefully. H More

by rcduc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Glomstadt
April 29, 2021

They got my Android Auto up and running. I loved the car video too. Everything done well. Johanna did a great job with Android auto. Showed the problem also. More

by rray1
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johannah Lear, James Glomstadt
April 27, 2021

I liked the idea of the video-you can go home with the knowledge that everything has been checked. This just shows how much you value your customers and the attitude of all is a very encouragement to cont More

by cltegro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carroll, James Glomstadt, Tom Nelson
April 27, 2021

We have always had excellent service and the added video by the mechanic as he does his walk-through is very helpful. We are now going to bring our Hyundai here for service, also. Jim Glomstad was our Servi More

by gowild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Glomstadt
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