Walser Polar Mazda - Service Center

The staff at this location are to be commended. They go out of their way to help when you are having issues. The only problem I still have is with the package price I paid for the clear coat, rust They go out of their way to help when you are having issues. The only problem I still have is with the package price I paid for the clear coat, rust proofing and undercoating. It was over $1000.00 and I believe I only got the rust proofing. They helped by reminding me I have sap removal on my contract when I couldn’t remove it. I still have shadows of the sap after being removed. I was told if I DID have that extra coat on my brand new car, it wouldn’t have happened. I feel the package did the rust proofing.I feel cheated on this package and the contents being completed. I called P and L Rustproofing anonymously and got very different information than what is in the pamphlet you receive and verbal descriptions at Mazda Polar. It’s deceptive and Id like the coating that is described in their pamphlet which is 5-7 years of protection. Otherwise it’s been service that is very customer oriented. More

I always have great service when I come to Walser Chevrolet. Thank you for your service. Chevrolet. Thank you for your service. More

Not sure why I keep having issues with my 2 year old vehicle never had as many problems with my previous vehicles vehicle never had as many problems with my previous vehicles More

Always polite, on time and knowledgeable. The option for a loaner is a welcome one The option for a loaner is a welcome one More

They did a superb job. The video of the inspection was a very nice touch. The car wash left my car sparkling clean inside and out. The video of the inspection was a very nice touch. The car wash left my car sparkling clean inside and out. More

Very friendly, courteous, clean surroundings, upfront explaining any issues that need attention, always searching for the best price or coupon to keep costs down a little, still have good conversation w explaining any issues that need attention, always searching for the best price or coupon to keep costs down a little, still have good conversation w salesperson when I'm out for maintenance More

The salesman said he would make it fun and he did! It’s a big decision! His willingness to go the extra mile and help me figure out all the new technology is priceless! Thanks, Ketrell It’s a big decision! His willingness to go the extra mile and help me figure out all the new technology is priceless! Thanks, Ketrell More

Tom and the others in service made sure our CX-5 stays in working condition. The popcorn always tastes good. working condition. The popcorn always tastes good. More

The dealership is good. They no longer give complimentary car washes that I was told I would get for lifetime of car. Mazda now charges for app service which is the only w They no longer give complimentary car washes that I was told I would get for lifetime of car. Mazda now charges for app service which is the only way to remote start car which is the only brand I know that doesn't offer that on the key for for free. Employees in service are great. More

Very friendly and helpful. This was not only my personal experience but while I was waiting for my car to be done I observed them treating everyone they dealt with the same way This was not only my personal experience but while I was waiting for my car to be done I observed them treating everyone they dealt with the same way. I was very impressed with the people and service and will definitely use them again for our Mazda. More