Walser Polar Mazda - Service Center
White Bear Lake, MN
762 Reviews of Walser Polar Mazda - Service Center
Experience was good they did the work and washed my car the only bad thing was that my car was pulled back into the garage and I saw it and had to wait about 9 minutes until they called me back to pay for the only bad thing was that my car was pulled back into the garage and I saw it and had to wait about 9 minutes until they called me back to pay for it More
Attentive staff. Prompt on-time service. Enjoyed the video of my car's engine with commentary on parts and condition. Free car wash an appreciated plus! Prompt on-time service. Enjoyed the video of my car's engine with commentary on parts and condition. Free car wash an appreciated plus! More
Friendly, welcoming and efficient. Great waiting area near the showroom. I will always buy a Mazda because the cars are dependable and the service department really delivers. Great waiting area near the showroom. I will always buy a Mazda because the cars are dependable and the service department really delivers. More
Went for oil change - I told them I did not have my cell phone and would be waiting - they said about an hour and if longer would come get me / had no idea but it was 2 hours 15 minutes later they came and phone and would be waiting - they said about an hour and if longer would come get me / had no idea but it was 2 hours 15 minutes later they came and got me - no clocks so I didn't know how much time had passed - all in all okay but then they asked if I watched the video and saw the recs for work - again no phone so I said no - they kindly showed me but I could hardly hear what the tech was saying - attendant wasn't super knowledgeable about timing of routine maintajnence but a colleague helped answer my questions - now picked up my car and the cabin fan is super loud - so now will have to go back in to address this. The whole day was very unexpectedly long with poor communication - obviously thankful the car was fixed but frustrating now I have a new problem that you probably are going to charge me for More