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Walser Polar Mazda - Service Center

White Bear Lake, MN

4.8
818 Reviews

818 Reviews of Walser Polar Mazda - Service Center

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April 28, 2024

Brought in for an oil change let them know I was concerned about how rough the car runs. Which Noone ever addressed More

by GENO2525
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
April 27, 2024

Prompt, friendly, competent sevice with car wash provided. Plus a comfortable customer area offering coffee, tea, cocoa, granola bars, etc. Will continue having Walser Mazda servicing my CX-5. More

by SMILINBOB8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Glomstad, Service Advisor
April 27, 2024

Places is super clean, everyone that works. There is very attentive and courteous, the prices seem to be moderate and not overly expensive, the new building an entire facility is very pleasant More

by SCOTT.ANTILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall their names.
April 27, 2024

Excellent customer service and staff. Walser has a great facility to wait for service to be completed. More

by TTHOMASON2419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
April 27, 2024

My car needed a repair that ended up being covered by my warranty. Polar Mazda did all the work to figure it out. They gave me a loaner for the time being. This was very convenient so that I can carry on More

by ILDIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
April 25, 2024

I love this dealership. Professional and friendly staff who explain everything and take the time to answer questions. More

by DLDRAKE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
April 25, 2024

I enjoyed the service I received at Walser Mazda white bear lake, James was very helpful and informative. More

by LPORTER2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
April 25, 2024

Jim and Tom are both very professional and review everything that needs to be done before I approve the work. More

by JCP2411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
April 25, 2024

I have always been impressed, they do a thorough job and best customer service! They have gone above and beyond for us on more than one occasion and I feel they have fair pricing too. More

by Eileenm0015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, sales manager
April 24, 2024

Excellent place to get service. Staff are friendly and helpful, and beautiful waiting area. I will be back More

by FBAKSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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